Highway Learning & Support

Highway Learning & Support Web surfing & searching, e-mailing, chatting to family and friends, accessing news and entertainment DO YOU WORRY about being secure?

Are you regularly asked to update or install things that you haven't a clue what they do? Are you bemused by the expanding range of devices: tablets, smart phones, Kindles...? OUR SIMPLE, NO JARGON APPROACH for over twelve years has been providing learning and support for people of all abilities, helping them with technology in their everyday lives. IS IT YOU, OR DO YOU KNOW SOMEONE who would simp

ly like to ‘start again' and help fill in the gaps. Or perhaps a friend or relative is taking their first steps with a computer and needs reliable help and advice. OUR COURSES cater for beginners as well as the more experienced. Through a variety of classes, online learning, one-to-one tuition and learn-at-home materials, Training Highway will help you get the most from your equipment. OUR SYSTEM CHECK AND UPDATE service is a great way to make sure your computer is secure and up-to-date. Regular checks will give you peace of mind. YOUR CHOICE: Web surfing and searching, e-mailing, chatting to family and friends, accessing news and entertainment, word processing, spreadsheets, Facebook and Twitter, eBay, iPlayer, online shopping, sharing photographs… You choose which aspects of technology will be useful to you when you join the many thousands of people who have benefitted from Training Highway's services and support. REMEMBER: we are never more than a telephone call or e-mail away from helping you.

We want to make you aware that Microsoft will be ending support for Windows 10 on October 14, 2025. After this date, Win...
04/02/2025

We want to make you aware that Microsoft will be ending support for Windows 10 on October 14, 2025. After this date, Windows 10 will no longer receive security updates, meaning your device could become vulnerable to viruses, scams, and other security risks.

To stay protected and ensure your computer continues to work smoothly, it’s important to start thinking about upgrading to Windows 11. We know that changes like this can feel overwhelming, but you don’t need to worry – we are here to help you every step of the way.

What this means for you and how we can help:

✔ If your computer is compatible, we can arrange to upgrade it for you so you don’t have to figure it out yourself.

✔ If your device isn’t compatible, we can help you find a suitable new one and make sure everything is set up properly.

✔ If you’re unsure what to do, just ask! We will explain everything in simple terms and guide you through your options.

✔ If you need help with costs, we can provide up-to-date pricing on upgrades and new devices.

The sooner you start planning, the easier the transition will be. If you have any concerns or need advice, please get in touch – we’ll make sure you get the right support.

We’re here to make this process as easy as possible for you. Just let us know what you need!

Contact us today for advice, compatibility checks, or pricing.

01227 637262 (please leave a message if all of our engineers are busy)

[email protected] - drop us an email.

What's New in Windows 11, Version 22H2.Remember, you can contact us at 01227 637262 or support@hilas.org.uk for help and...
08/08/2023

What's New in Windows 11, Version 22H2.

Remember, you can contact us at 01227 637262 or [email protected] for help and support with your technology.

Windows 11, version 22H2 brings some new things to your computer that you'll like:

1. Safer Online with Enhanced Protection: When you go online, your computer helps protect you from websites that want to trick you. It's like having a guard for your passwords.

2. Better App Control: Your computer now knows which apps are safe and which are not. It won't let bad apps slow down your computer or show you things you don't want to see.

3. Keeps Your Files Safe with Locks: Your important files are now locked up tight, so only you can open them. It's like having your own secret code.

4. Easier Updates: Your computer will let you know when there are important updates. You can also choose when to do them, so they won't bother you when you're busy.

5. Videos Look Even Better: If you watch videos on your computer, they'll look even nicer now. It's like having a better TV screen.

6. Simpler Task Manager: The Task Manager, which helps you control what your computer is doing, is now easier to use.

7. Helps Everyone Use Windows: Windows 11, version 22H2 is made to work better for everyone. It has some new things to help people who might need more help using the computer.

So, your computer is getting smarter and safer with Windows 11, version 22H2!

02/08/2023

Samsung and Apple phones develop more faults than some other brands – we reveal the most common problems, and how to fix them

Welcome to the exciting world of technology. If you're feeling overwhelmed by all these tech-savvy terms and gadgets, do...
02/08/2023

Welcome to the exciting world of technology. If you're feeling overwhelmed by all these tech-savvy terms and gadgets, don't worry; we've got your back. In this beginner's guide, we'll break down the basics of using a computer and introduce you to the wonders of the digital world.

Turning it on and off: Let's start with the basics - the power button. To turn your computer on, press the power button. When you're done, click "Start" (ironically) and choose "Shut Down" to turn it off properly.

Navigating the desktop: The desktop is like your computer's home base. Here you'll find icons for files, folders, and programs. Clicking on an icon will open that item.

The Internet: Ah, the gateway to the digital universe. Click on your internet browser icon (usually an icon of a globe) to get online. From there, type in the web address (URL) you want to visit and press "Enter" to go there.

Searching: Can't find what you're looking for? No problem! Go to your favourite search engine (Google is a popular one) and type in your question or topic. The search engine will help you find what you need.

Primary functions: On the internet, you'll see links, buttons, and tabs. Don't be afraid to click around and explore. If you ever get lost, you can use the back button (left arrow) or the home button (usually a little house) to return to where you started.

Sending and receiving emails: Email is like sending a digital letter. Click on your email program (like Gmail or Outlook) and follow the prompts to create and send your email. You can also receive emails from friends and family!

Staying safe: Always remember to be cautious online. Avoid clicking on suspicious links or sharing personal information with strangers. Keep your computer's software updated and use a reliable antivirus program.

Now, we want to hear from you! Are you feeling more confident about using your computer? Do you have any questions or topics you'd like us to cover in future blog posts? Don't hesitate to leave a comment below. And if you need any technology support, feel free to contact us. We're here to help you on your tech journey! Happy computing!

As we become more reliant on the internet for everyday activities like shopping, banking, and communication, it's import...
22/03/2023

As we become more reliant on the internet for everyday activities like shopping, banking, and communication, it's important to be aware of online activity's potential risks and dangers. Scammers are always looking for new ways to trick people into giving away personal information or money, and seniors can be particularly vulnerable to these scams. Here are some tips on how to stay vigilant against online scams and protect yourself.

Beware of suspicious emails or messages. Scammers often use email, social media, or messaging apps to reach out to potential victims. Be wary of any messages that seem too good to be true or ask for personal information like your bank account number or social security number. Don't click on links or download attachments from unknown sources, and be suspicious of any messages that use urgent or threatening language.

Keep your personal information private. Be cautious about sharing personal information online, such as your full name, address, phone number, or date of birth. Only share this information on secure websites or with trusted sources. Check the privacy settings on your social media accounts and limit the information visible to the public.

Use strong passwords and two-factor authentication. Use different passwords for different accounts and make sure they are strong and difficult to guess. Consider using a password manager to keep track of your passwords. Two-factor authentication adds an extra layer of security by requiring a second verification form, such as a text message or fingerprint, before accessing your account.

Stay up-to-date with security updates and software patches. Ensure your computer and mobile devices are running the latest software and security updates. These updates often include fixes for known vulnerabilities that could be exploited by scammers or hackers.

Trust your instincts. If something seems suspicious or too good to be true - It probably is. Don't be afraid to ask for help or advice from us.

By following these simple steps, you can protect yourself from online scams and enjoy the benefits of the internet safely and securely. Remember, scammers are always looking for new ways to trick people, so stay vigilant and be cautious when sharing personal information or responding to messages from unknown sources.

As always, call us on 01227 637262 or email us at [email protected]

15/03/2023

Google is the go-to search engine for millions of people worldwide. Whether you're looking for a recipe, researching a health condition, or just trying to settle a bet, Google has the answer. But are you getting the most out of this powerful tool?

Here are ten tips to help you master Google search and find what you're looking for quickly and easily:

🟢 Use specific keywords: Instead of typing in a broad search term like "dogs," try something more specific like "golden retriever puppies for sale."

🟢 Use quotation marks: If you're looking for an exact phrase, put it in quotes. For example, "best pizza in town" will give you results with that exact phrase.

🟢 Use a minus sign: If you want to exclude certain words from your search results, put a minus sign before the word. For example, if you're searching for "healthy recipes" but don't want any results with the word "dessert," type "healthy recipes -dessert."

🟢 Use the site: operator: If you want to search for something on a specific website, use the site: operator. For example, "site:nytimes.com coronavirus."

🟢 Use the filetype: operator: If you're looking for a specific type of file, such as a PDF or a Word document, use the filetype: operator. For example, "filetype:pdf gardening tips."

🟢 Use Google Images: If you're looking for a picture, try searching on Google Images. You can even drag and drop an image into the search bar to find similar images.

🟢 Use Google Maps: If you're looking for directions or want to explore a new area, use Google Maps. You can even use Street View to take a virtual tour.

🟢 Use Google Translate: If you need to translate a word or phrase into another language, use Google Translate.

🟢 Use Google Scholar: If you're doing research for a school project or just want to learn more about a topic, use Google Scholar. This will give you access to academic articles and papers.

🟢 Use Google Alerts: If you want to stay up-to-date on a particular topic, set up a Google Alert. You'll receive an email whenever new content related to your search term is published.

So, there you have it – ten tips for mastering Google search. Do you have any other tips or tricks for using Google effectively? Share them in the comments below!

13/03/2023

Several scam attempts recently via text purporting to be from Santander.

The message states that a named person has taken an amount (usually around £250) from your bank account. If this is not something you have authorised, they supply a link to report it, which will lead the recipient to reveal personal information to the scammer.

Please be aware of this, particularly for those with a Santander account.

What a lovely view to start the week!
20/02/2023

What a lovely view to start the week!

19/02/2023

Hello to all our valued customers! As a leading technology support business, we're excited to welcome you to another productive week. Our team is ready to help you tackle any tech-related challenges. We've got you covered, whether it's a software issue, hardware malfunction, or general tech question. Just reach out to us, and we'll get back to you as soon as possible. Have a great week ahead!" [email protected] 01227 637262

February already??? Broadstairs Computer Support session 👍👍👍
01/02/2023

February already??? Broadstairs Computer Support session 👍👍👍

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Training Highway, C/O Minters Of Deal, Sandwich Industrial Estate, Ramsgate Road, Sandwich
Sandwich
CT133LY

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