Tetra Networks

27/03/2025

Cloud telephony lets you make and receive calls over the internet instead of using traditional phone lines. No more bulky hardware or expensive maintenance - just a simple, flexible, and cost-effective way to stay connected.

Not only does it give you the freedom to work from anywhere, but it also saves you money. With no costly line rentals, no per-call charges, and lower maintenance costs, switching to cloud telephony can significantly reduce your business expenses while improving reliability.

Thinking about making the switch? Drop us a message today.

25/03/2025

The results are in. This year’s Uswitch Mobiles Awards celebrate the best mobile networks in the UK. giffgaff takes the crown for Mobile Network of the Year, while VOXI wins Best SIM Only Mobile Network for its great value and perks. Tesco Mobile stands out for Best Customer Service, and SMARTY wins Best Network for Data.

Want to see the full list of winners? Click the link below! 🔗

https://www.uswitch.com/mobiles/news/uswitch-mobiles-awards-2025-winners/

See the full list of winning providers foCheck out the complete list of winning providers in the latest annual Uswitch Telecoms Awards.

19/03/2025

AI is transforming telecoms, making networks smarter and customer service faster. From AI-driven chatbots that handle customer queries 24/7 to predictive maintenance that spots network issues before they happen, the impact is huge.

AI Info on Hold is a great example, delivering real-time, personalised messages while customers wait, reducing frustration. AI is also enhancing fraud detection by identifying unusual patterns in call data, helping prevent scams. Plus, AI-powered network optimisation ensures better connectivity by automatically adjusting to demand.

At Tetra Networks, we’re always exploring the latest AI innovations to improve telecom services for businesses like yours.

Want to see how AI can enhance your business communications? Let’s talk.

17/03/2025

☘️ Happy St. Patrick’s Day! ☘️

Whether you're celebrating with friends or just enjoying the day, we hope it’s a great one.

And just like a strong network connection, may your luck never drop!

13/03/2025

Big news: Microsoft is officially shutting down Skype on May 5, 2025.

Skype, once a game-changer in internet calling, struggled to keep up with competition from Zoom, WhatsApp, and Microsoft’s own Teams.

After 21 years, the platform will say goodbye, and Microsoft is encouraging users to switch to Teams. If you’re a Skype user, don’t worry - your contacts and chat history will be transferred to Teams. Plus, you’ll be able to use your Skype credits there too.

Skype changed the way we communicated, but now it’s time for Teams to take center stage. https://buff.ly/kVVGmgw

Microsoft is shutting down Skype on May 5, marking the end of an era for the pioneering VoIP service. Users are urged to migrate to Microsoft Teams.

11/03/2025

Sustainability is becoming more important in the telecom industry, and it’s time businesses start thinking about the environmental impact of their telecom solutions. 🌍

At Tetra Networks, we’re committed to providing eco-friendly and efficient services that not only help your business grow but also contribute to a greener planet. 🌿

Here are a few sustainable practices in telecom that your business can benefit from:

Energy-efficient equipment – Choosing energy-saving routers, servers, and networking gear helps reduce your company’s carbon footprint.

Cloud-based solutions – By using cloud technology, businesses can reduce the need for on-site hardware, leading to less energy consumption and fewer resources used for maintenance.

Reducing e-waste – Recycling or repurposing old telecom devices is a great way to help lower your environmental impact.

Remote working solutions – Supporting remote work through reliable and sustainable communication tools helps reduce commuting, ultimately decreasing emissions.

Making small, smart changes today can lead to a more sustainable future for your business. If you’d like to learn more about how Tetra Networks can help you implement green telecom solutions, get in touch.

05/03/2025

As telecom services evolve, so do the cyber threats that come with them.

In today’s digital world, your business relies on secure communication systems more than ever. Here’s why strong cybersecurity for telecoms is crucial:

Protects Sensitive Data – Good cybersecurity safeguards confidential business and customer information from data breaches.

Prevents Service Disruptions – It defends against attacks like DDoS that could cause costly downtime.

Maintains Customer Trust – Cyber security protection keeps your customer data safe and helps preserve your brand reputation.

Secures Remote Work – It helps ensure that mobile and remote devices stay protected from threats.

Ensures Compliance – Finally, cyber security helps you meet regulatory requirements, avoiding fines and penalties.

At Tetra Networks, we provide comprehensive cybersecurity solutions to protect your telecom systems from evolving threats. Don’t wait until it’s too late - secure your business with the best protection available. Get in touch to find out how.

03/03/2025

The use of digital wallets like Apple Pay and Google Pay has tripled since 2019. It’s a fast and effective way to make payments.

The Payment Systems Regulator (PSR) warns that if your phone breaks, gets lost, or is stolen, you might not be able to make payments. Plus, fraudsters are always finding new ways to steal your info. It’s important to enable the security features on your phone like biometrics and to have a backup plan like having a physical card on hand.

The proportion of card payments made using phones' digital wallets such as Apple Pay and Google Pay has more than tripled since 2019.

27/02/2025

With mobile and broadband bills rising by up to 13%, managing telecom costs is more important than ever. Many businesses are feeling the strain, but there are ways to stay connected without overspending.

At Tetra Networks, we help businesses find cost-effective solutions that keep things running smoothly while reducing unnecessary expenses. Whether you need better broadband, tailored telecom solutions, or IT support, we’ve got you covered. Through our partnerships, we can also offer businesses competitive rates, helping you save without compromising on quality.

Don't let rising prices impact your business. Get in touch today and let’s find the best solution for you!

25/02/2025

Struggling to keep up with customer details during calls? With Tetra Networks’ HubSpot CRM Integration, managing your customer interactions has never been easier.

✅ Instant Access – See customer details as soon as the phone rings, without switching screens.
✅ Click-to-Call – Dial numbers directly from HubSpot with just one click.
✅ Automatic Call Logging – Every call is recorded within the customer’s HubSpot record, keeping everything organised.
✅ Screen-Pop Notifications – Incoming calls are linked to customer records for a smoother experience.
✅ Effortless Call Transfers – Easily forward calls to available team members for better response times.
✅ Built-in Dialpad – Quickly enter and call numbers manually, optimised for both touchscreens and keyboards.

This integration saves time, enhances sales, and improves customer service by making every interaction more efficient and personalised.

Ready to upgrade your workflow? Book a free demo today!

19/02/2025

We would like to welcome another Bluebird Care office to the Tetra Networks Ltd family. Bluebird Care (Welwyn & Hatfield) completed today with 8 x new Workforce handsets along with Mobile apps, Web Collaboration, Professionally recorded greetings and the full Call Analytics suite for Call Recordings and Reporting as well as loads of other features that will help them take their communications to another level. If any other businesses would like to see how our solution can help them, we would love to do an online demonstration for you, just reach out to us to arrange one
PH: 0300 373 0747
E: [email protected]

19/02/2025

Vodafone has just made history with the first-ever space-based video call using regular smartphones!

Thanks to their partnership with AST SpaceMobile and BlueBird satellites, this breakthrough means no need for special satellite phones - just standard 4G and 5G devices.

The call was made from the mountains of Wales to space, showing just how far technology has come in closing the digital divide. The new system will help bring reliable connectivity to remote areas and even in emergencies.

With Vodafone’s 5G network and satellite technology working together, this is a huge step toward a more connected world.

://www.telecomstechnews.com/news/vodafone-achieves-first-space-video-call-regular-smartphones/

Vodafone has successfully completed the world’s first space-based video call using everyday 4G and 5G smartphones.