GoWorkhorse

GoWorkhorse Workhorse is a cloud-based business management platform for growing product businesses.

It brings together inventory, purchasing, production, sales and fulfilment in one configurable system, improving efficiency, visibility and supporting business growth.

In repair and service work, the first questions are about the unit: who owns it, when it was last serviced, whether it’s...
16/10/2026

In repair and service work, the first questions are about the unit: who owns it, when it was last serviced, whether it’s under warranty and what contract it’s on.

If that information is split across spreadsheets, diaries and inboxes, finding it takes longer than the repair.

In Workhorse each serial has one record, so the answers are in one lookup.

https://www.goworkhorse.com/who-we-help/products-services-hire-repairs

An item comes back from a customer and goes straight onto the shelf. Nobody has checked it yet, but the system already c...
14/10/2026

An item comes back from a customer and goes straight onto the shelf. Nobody has checked it yet, but the system already counts it as available.

Workhorse shows in stock, allocated, on order and free to sell as separate figures, so the plan is built on stock that can go out.

https://www.goworkhorse.com/product

13/10/2026

A unit can show as returned in one place and still be on a repair job in another. The hire record says it’s back. The repair record says it’s in the workshop. The contract still lists the old serial.

Someone then has to work out which record is right before the unit can be released, repaired or billed.

In Workhorse each serial has one record, with sale, hire, repair, loan, return and swap all logged against it. The status, the history and the contract are in one place.

https://www.goworkhorse.com/who-we-help/products-services-hire-repairs

Before a repair can be quoted or started, someone has to find the unit’s history: when it was sold, what was done to it ...
12/10/2026

Before a repair can be quoted or started, someone has to find the unit’s history: when it was sold, what was done to it last time, what contract it’s on. If that information is split across a spreadsheet, a diary and an inbox, finding it is the first job.

In Workhorse each serial has one record. The repair is booked against it, with parts and labour, and so is any loan unit sent out in the meantime. The history is there when the job starts.

https://www.goworkhorse.com/who-we-help/products-services-hire-repairs

When a unit is swapped, the serial changes but the subscription often stays tied to the quantity on the page. The contra...
09/10/2026

When a unit is swapped, the serial changes but the subscription often stays tied to the quantity on the page. The contract looks right on screen, and the deployed unit is a different one.

In Workhorse the contract is attached to the serial, so a swap carries it across. Nobody has to check the number twice and correct the mismatch by hand.

How hire and repairs work: https://www.goworkhorse.com/who-we-help/products-services-hire-repairs

08/10/2026

Each serial number gets one record in Workhorse. Sales, hire, repairs, loans, returns and swaps are all logged against it.

When someone asks about a unit, you look it up once and see its whole history. You don't have to check three systems and compare what each one says.

See how rechecking truly ends.

https://www.goworkhorse.com/who-we-help/products-services-hire-repairs

When an allocation changes, the real work is deciding what stays tied to the order and what gets released.But if your re...
30/09/2026

When an allocation changes, the real work is deciding what stays tied to the order and what gets released.

But if your records are split, that decision splits with them. One system clings to the old allocation while another shows the update. Suddenly, someone has to step in and check which version is actually true.

That is where the hidden work lives. Not in the change itself, but in the reconciliation that follows.

What gets checked twice in your operation?

See allocation change without losing the order:

https://www.goworkhorse.com/blog/why-we-dont-lock-stock-to-an-order

When products keep coming back for service or warranty, serial numbers stop being nice to have. They become the only way...
26/09/2026

When products keep coming back for service or warranty, serial numbers stop being nice to have. They become the only way to answer quickly in one lookup.

If the history sits in a spreadsheet, an inbox, and someone’s memory, every question takes longer than it should. Was it serviced, is it covered, what parts were used, who has it now. That is the hidden work.

One record per serial turns that into one lookup.

See your unit history in one place. https://www.goworkhorse.com/

Where does the decision actually live when a fault is easier to spot than the service history?If a unit’s history takes ...
25/09/2026

Where does the decision actually live when a fault is easier to spot than the service history?

If a unit’s history takes longer to find than the fault, you’re not dealing with a stock issue. You’re dealing with scattered ownership across spreadsheets, diaries and inboxes.

The first questions should be about this unit, its record, and who last touched it.

See your unit history in one place. https://www.goworkhorse.com/

24/09/2026

One serial record should carry sale, hire, repair, loan, return and swap movements.

When a unit comes back for service, the first questions are about that serial. Who has it been with, when was it last repaired, what parts were booked, what contract is attached?

That is the work a split record creates every day.

See your unit history in one place. https://www.goworkhorse.com/

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Latchmere House, 64 South Street, Dorking RH4 2HD
Redhill
RH11SG

Opening Hours

Monday 9am - 5:30pm
Tuesday 9am - 5:30pm
Wednesday 9am - 5:30pm
Thursday 9am - 5:30pm
Friday 9am - 5:30pm

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