Unique IQ Ltd

02/09/2026

New release: IQ:careaudit just got a major upgrade. 🚀

Most auditing tools tell you what was written down. IQ:careaudit now tells you whether the care you actually planned happened.

Our AI care auditing has moved beyond reading the records. It now audits the whole care day, checking each person's care plan against what was really delivered, and flagging the gaps before they turn into problems.

What that means for your service:

✅ Every client, every day, not a monthly sample
✅ Care that has drifted, overdue reviews and safeguarding signals surfaced automatically
✅ Over 40 rules and signals running quietly in the background
✅ Inspection-ready evidence, built as you go, not the night before

Less time buried in paperwork. More time on care. Proactive oversight of every single visit, not reactive spot checks on a handful of files.

Want to see what that looks like on real care records?

👉 Find out more and book a demo:
https://www.uniqueiq.co.uk/resource/whats-new-in-iqcareaudit-real-time-ai-care-auditing/

01/09/2026

Care plans that sound like your organisation. A Leaders in Care Awards shortlisting. A new carer app on the way.

Our August newsletter is out, and it has been a busy month.

IQ:careassist can now write in first person or third, in a tone that matches the section, professional, conversational or directive, all shaped by guidance your organisation sets in plain English. Every version is tracked, so you always know what produced a plan and when.

We were also named a finalist for Supplier of the Year (Home Care) at the Leaders in Care Awards 2026, recognition judged by senior figures across the sector including Professor Martin Green OBE and Nadra Ahmed CBE.

And IQ:carecompanion, our new carer app, is coming soon.

Read the full round-up: https://www.uniqueiq.co.uk/resource/unique-iqs-august-newsletter/

Have a read: https://www.uniqueiq.co.uk/resource/unique-iqs-august-newsletter/

30/08/2026

Today we are celebrating a special milestone: Luke marks 10 years with Unique IQ.

A decade of consistent, high quality work that has made a lasting impact on our team, our technology and the care providers we support across the UK. Luke joined us in 2016, which means he has been here for half of this company's history and through every major change to our platform in that time.

Ten years in any role is something to be proud of. What makes it more meaningful is knowing that the work Luke does every day contributes to better outcomes for care teams and the people they look after.

Congratulations Luke, and thank you for everything.

28/08/2026

"Yes, we integrate with that" is the easiest answer to give in a sales conversation, and the hardest one to check.

Roadmap items get described in the present tense all the time. Not usually dishonestly, just optimistically, and by the time the gap surfaces you have already migrated.

So when you are assessing care software, ask the awkward version of the question: which integrations are live today, and which are on the roadmap?

Our new guide covers how integration works in UK home care. Joining rostering to care records, getting visit and travel data into payroll and finance, and the questions that separate a genuine integration from a data export.

https://www.uniqueiq.co.uk/resource/home-care-software-integration-a-uk-guide-for-2026/

27/08/2026

Something exciting is coming for carers.

We have spent a long time watching how carers really use our app. In cars. In hallways. On doorsteps in the rain, phone in one hand, bag in the other.

Everything we learned has gone into IQ:carecompanion.

A completely reimagined carer app. In final testing right now.

Coming soon. We cannot wait for you to see it.
https://www.uniqueiq.co.uk/resource/iq-carecompanion-new-carer-app/

26/08/2026

The most common scheduling failure in complex care isn't a missed visit. It's a double-handed call that quietly becomes a single-handed one.

A carer's earlier visit overruns. The pair splits. The second carer either waits unpaid outside a client's home, or attempts a two-person task alone. One of those is a minimum wage problem. The other is a safeguarding one.

The cause is usually structural rather than human. This is where systems differ: some validate each carer's rota separately rather than validating the visit itself, so a coordinator covering a same-day sickness can move one half of a pair without anything surfacing.

Our new guide covers where complex rotas break and what to expect from software built to handle them. Double-ups, continuity of carer, live-in and 24/7 patterns, travel time and minimum wage risk, and the evidence CQC expects.

https://www.uniqueiq.co.uk/resource/complex-home-care-scheduling-a-uk-guide-for-2026/

25/08/2026

A first care consultation can run to an hour. The write-up afterwards usually takes another one.

IQ:capture records the conversation and turns it into a structured summary in minutes, so the detail is captured while it's still fresh rather than reconstructed at the end of a long day.

If you already use IQ:careassist, that summary flows straight into care planning. One conversation, one workflow, no re-keying.

Coming soon to the Unique IQ platform. Read more: https://www.uniqueiq.co.uk/resource/iq-capture-coming-soon/

24/08/2026

The best moments in care rarely happen at a desk.

A game of chess. A cup of tea. Ten minutes of proper conversation.

That's the part of the job carers signed up for, and it's usually the first thing squeezed out when admin piles up.

It's why we're careful about where AI belongs in care software. Not making decisions for your team, and not writing care plans in their place, but taking the weight out of recording, checking and chasing so more of the visit belongs to the person in front of them.

Technology that listens. Software that cares.
See how care teams are getting their time back:
https://www.uniqueiq.co.uk/our-solutions/ai-suite-ai-care-management-software/

21/08/2026

Here is something care providers often tell us they did not expect when they switched to Unique IQ: when they call for support, they speak to a real person.

No automated systems. No chatbots. No tickets that disappear into a queue. Just a knowledgeable team who understand both the platform and the realities of running a home care business.

A scheduling issue at 9am cannot wait until 4pm. A compliance question during an inspection needs an immediate answer. Speaking to someone who knows your system and your sector makes all the difference.

We believe the relationship between a care provider and their software partner should be exactly that: a partnership.

https://www.uniqueiq.co.uk

Award-winning home care management software trusted by care providers since 2006. AI-powered care planning, real-time auditing and rostering.

20/08/2026

We're delighted to share that Unique IQ has been shortlisted as a finalist for Supplier of the Year (Home Care) at the Leaders in Care Awards 2026.

Chosen by an independent panel of senior figures from across the care sector, it's recognition of our AI Suite and our belief that technology should give time back to the people delivering care.

We've shared a bit more about what it means to us on our blog: https://www.uniqueiq.co.uk/resource/unique-iq-leaders-in-care-awards-2026-finalist/

Winners are announced on 6th October. A big thank you to our customers and our team.



Home Care Insight