04/02/2021
Did you know that by adopting CRM to improve a number of key performance measures (leads, conversion rate, avg job value etc) by just 5%, the cumulative impact will deliver an operating profit increase of over 20%? Read our short story to find out how. https://buff.ly/3c8vTTR
Customer Relationship Management (CRM) is the the practice of converting each prospect into a customer and then retaining customers by engaging them with personalised service and communication.