05/01/2021
Dear all,
it is fair to say that 2020 has been the most testing and trying year for our industry. We have faced business, personal and financial pressures that none of will have planned for and to that end Jaybox have been doing what we can to support our customers through these most difficult of times.
As you will be aware, we deactivated all music contracts in England on November 4th.
Unlike the end of the first national lockdown, areas of the country are now under different levels of restrictions, and pubs in some tiers are restricted from opening depending on whether or not they serve food or which tier they are in. Because of this, we are not in a position to judge accurately when to reactivate previously deactivated units as we did when the first national lockdown ended in July.
Instead, we ask that our customers notify us when they need services resumed for individual units. We understand this may cause inconvenience but feel this is the only way to avoid any unwanted charges being incurred.
In continuing support of our customers during this difficult time, we are also extending the 50% discount on music charges that we have offered since September until the end of January. We hope this is of some help where revenues have fallen and we will continue to review this policy as the rules and tier levels change.
There does seem to be some light at the end of the tunnel for 2021 with the vaccines being rolled out which looks like it could lead to an easing of restrictions from about Easter onwards.
I wish you all the very best for 2021 and hope you and your families all have a healthy and happier year ahead and do not hesitate to contact us to discuss your individual needs,
Best regards,
Graham Bolderson
Managing Director
JayBox Ltd