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Monday 9am - 6pm Tuesday 9am - 6pm Wednesday 9am - 6pm Thursday 9am - 6pm Friday 9am - 6pm Saturday 9am - 6pm Sunday 9am - 6pm

JS Computer & Device Help

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JS Computer & Device Help

We’re a trusted two-person tech team helping our Norwich community with all things digital.

From software issues and device setup to full PC repairs and upgrades we’re here to make tech stress-free, at your home.

02/08/2026

♻️ Thinking about buying a refurbished Mac? Don't overlook Back Market.
We've recommended Back Market to several customers looking for a quality Mac without paying brand-new prices, and we've been really impressed.
Recently, one of our customers developed a fault with their refurbished Mac. We arranged for it to be returned under warranty on a Wednesday, and the replacement Mac arrived by Saturday.
That's excellent service and shows that buying refurbished doesn't have to mean taking a risk.
A refurbished Mac can often save you hundreds of pounds, while still giving you the performance you need.
At JS Computer & Device Help, we're happy to help you:
✅ Choose the right refurbished Mac
✅ Set it up in your home
✅ Transfer all your photos, documents and emails
✅ Make sure everything works exactly as it should
Sometimes, a refurbished Mac is simply the smarter choice.
📞 07783 302245
🌐 jsdevicehelp.uk

14/07/2026

🔐 Locked out of your iPhone or email? We can help.
Forgotten passwords, Apple ID problems or struggling to access your emails? These are some of the most common issues we help local customers with.
At JS Computer & Device Help, we offer friendly, patient support in the comfort of your own home with no jargon and no judgement.
📞 07783 302245
🌐 jsdevicehelp.uk
Local. Friendly. Here to help. 💻📱

03/07/2026

Finding Tech Tricky?

30/06/2026

Thinking about buying a new Apple device? It might be worth exploring your options first.
With Apple increasing the prices of many of its products, replacing your Mac isn't always the most cost-effective solution.
In many cases, you could:
💻 Upgrade your existing Mac to make it feel much faster
♻️ Choose a professionally refurbished Mac and save hundreds of pounds
💾 Increase storage or improve performance instead of replacing the whole machine
We're always honest about what's best for you. If your current computer can be upgraded, we'll tell you. If a refurbished Mac offers better value, we'll recommend that instead.
Before you spend hundreds (or even thousands) on a new computer, why not have a chat with us first? You may be surprised at the options available.
📞 07783 302245
📧 [email protected]
🌐 jsdevicehelp.uk
Sometimes a simple upgrade is all it takes to give your computer a new lease of life.

24/06/2026

🌡️ Looking after your tech during hot weather? Here are a few simple tips!
Just like us, computers, laptops, tablets and phones don't enjoy extreme heat. High temperatures can affect performance, shorten battery life and, in some cases, cause permanent damage.

If your laptop is running hotter than usual, your PC sounds like it's working overtime, or your devices are slowing down in the heat, it may be worth having them checked.
At JS Computer & Device Help, we help local people across Norwich and surrounding areas keep their technology running smoothly all year round.

📞 07783 302245
📧 [email protected]
🌐 jsdevicehelp.uk
A little care in the heat can prevent big problems later. Stay cool and keep your tech cool too! 😎

23/06/2026

🍏 Need more than a 10-minute appointment?
One thing we hear time and time again is that people leave tech appointments with more questions than answers.
At JS Computer & Device Help, we do things differently.
Whether you're struggling with a slow Mac, setting up a new device, sorting out email problems, backing up photos, or simply want someone to show you how things work, we're here to help.
We're local, we live in the Norwich area, and between us we have over 40 years of experience helping people get the most from their technology.

📍 Norwich & surrounding areas
📞 07783 302245
📧 [email protected]
🌐 jsdevicehelp.uk
Real help. Real solutions. Real people who care.
Have a tech problem you'd like sorted? Drop us a message below and we'll be happy to help.

21/06/2026

💻 Is your PC saying it can’t upgrade to Windows 11? Think again.
Many Windows 10 computers display messages saying they're not compatible with Windows 11, but in many cases there are safe and reliable ways to upgrade without replacing your computer.

With Windows 10 support ending, now is a great time to check whether your PC can be upgraded and continue serving you for years to come.
At JS Computer & Device Help, we'll guide you through the process in plain English, with no jargon and no pressure.

📞 07783 302245
📧 [email protected]
🌐 jsdevicehelp.uk

Not every PC is suitable for upgrade. We'll carry out a compatibility check first and advise on the best option for your machine.

20/06/2026

Whether you need help with an iPhone, iPad, Mac, PC, Wi-Fi, printer or setting up a new device, we're always happy to help.

📍 Norwich & surrounding areas
📞 07783 302245
🌐 jsdevicehelp.uk

Thank you to all our customers for your support and recommendations it really does mean a lot to a local business.

12/06/2026

💻 Before replacing your business computers, consider upgrading them.
Many businesses automatically budget for new PCs and Macs when performance starts to slow down. In many cases, however, a well-planned upgrade can deliver a significant performance boost at a fraction of the cost.

At JS Computer & Device Help, we help local businesses get more from the equipment they already own through:

✅ SSD upgrades for faster performance
✅ Memory (RAM) upgrades
✅ Performance optimisation and clean-up
✅ Data backup and migration
✅ Advice on whether to upgrade or replace

Benefits include:
🔹 Faster startup and application loading times
🔹 Improved productivity for your team
🔹 Reduced downtime and disruption
🔹 Lower costs compared to replacing equipment
🔹 Extended lifespan of existing devices

Whether you're running Windows PCs, Macs, or a mix of both, we'll provide honest advice on the most cost effective solution for your business.

Sometimes a £250 upgrade can delay a £600–£1,500 replacement and keep your team productive for years to come.

If you'd like an assessment of your current equipment, we'd be happy to help.

📍 Supporting businesses across Norwich & Norfolk
📞 07783 302245
🌐 jsdevicehelp.uk

10/06/2026

💻 Thinking about replacing your Mac? You might not need to.
We regularly help customers breathe new life into older Macs with SSD upgrades and performance improvements, often for a fraction of the cost of buying new.
⚡ Faster startup times
⚡ Quicker web browsing and email
⚡ Better overall performance
⚡ More storage options available
Many people are surprised just how much faster their Mac feels after an upgrade.
Mac upgrades from £250 compared to spending £1,200+ on a replacement.
At JS Computer & Device Help, we come to your home and provide friendly, jargon free advice. If your Mac is running slowly, let us take a look before you replace it.
📍 Norwich & surrounding areas
📞 07783 302245
🌐 jsdevicehelp.uk
Have an older iMac or MacBook that's slowing down? Let us know the model in the comments and we'll happily advise whether it's worth upgrading.

Address

7 Meadow Rise Avenue
Norwich
NR23QG

Opening Hours

Monday	9am - 6pm
Tuesday	9am - 6pm
Wednesday	9am - 6pm
Thursday	9am - 6pm
Friday	9am - 6pm
Saturday	9am - 6pm
Sunday	9am - 6pm

Website

http://Jsdevicehelp.uk/

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