Beacon IT

Beacon IT A company committed to providing exceptional service, honest advice and speaking a language you understand

๐Ÿ” ๐Š๐ž๐ž๐ฉ๐ข๐ง๐  ๐จ๐ฎ๐ซ ๐œ๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ๐ฌ ๐ฉ๐ซ๐จ๐ญ๐ž๐œ๐ญ๐ž๐Yesterday, the National Cyber Security Centre (NCSC) highlighted a critical security vu...
22/10/2026

๐Ÿ” ๐Š๐ž๐ž๐ฉ๐ข๐ง๐  ๐จ๐ฎ๐ซ ๐œ๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ๐ฌ ๐ฉ๐ซ๐จ๐ญ๐ž๐œ๐ญ๐ž๐

Yesterday, the National Cyber Security Centre (NCSC) highlighted a critical security vulnerability affecting business technology.

Our team responded immediately.

โœ… All affected servers and customer equipment patched by yesterday evening.
โœ… Security updates completed across all websites we manage.
โœ… Customers requiring additional security improvements being contacted directly.

Our customers can focus on running their businesses, knowing we're working behind the scenes to keep their technology protected.

If your website or IT systems are managed elsewhere, it's worth checking that your provider has applied the latest security updates.

โ€œ๐ถ๐‘Ž๐‘› ๐ผ ๐‘—๐‘ข๐‘ ๐‘ก ๐‘Ž๐‘ ๐‘˜ ๐‘Ž ๐‘ž๐‘ข๐‘–๐‘๐‘˜ ๐‘ž๐‘ข๐‘’๐‘ ๐‘ก๐‘–๐‘œ๐‘›?โ€๐Ž๐Ÿ ๐œ๐จ๐ฎ๐ซ๐ฌ๐ž ๐ฒ๐จ๐ฎ ๐œ๐š๐ง ๐Ÿ’šFeeling confident with your technology starts with feeling comforta...
22/10/2026

โ€œ๐ถ๐‘Ž๐‘› ๐ผ ๐‘—๐‘ข๐‘ ๐‘ก ๐‘Ž๐‘ ๐‘˜ ๐‘Ž ๐‘ž๐‘ข๐‘–๐‘๐‘˜ ๐‘ž๐‘ข๐‘’๐‘ ๐‘ก๐‘–๐‘œ๐‘›?โ€

๐Ž๐Ÿ ๐œ๐จ๐ฎ๐ซ๐ฌ๐ž ๐ฒ๐จ๐ฎ ๐œ๐š๐ง ๐Ÿ’š

Feeling confident with your technology starts with feeling comfortable asking for help.

Weโ€™re here to listen, explain things clearly and help you find your way forward.

Whether youโ€™ve asked once or a few times before, weโ€™re always happy to help.

๐Ÿ’š

๐ŸŽ‰ ๐Ÿ ๐ฒ๐ž๐š๐ซ๐ฌ ๐จ๐Ÿ ๐ญ๐ก๐ž ๐Œ๐š๐œ!A big congratulations to Macauley Shipperlee-Partridge, who's celebrating his 2-year work anniversa...
20/10/2026

๐ŸŽ‰ ๐Ÿ ๐ฒ๐ž๐š๐ซ๐ฌ ๐จ๐Ÿ ๐ญ๐ก๐ž ๐Œ๐š๐œ!

A big congratulations to Macauley Shipperlee-Partridge, who's celebrating his 2-year work anniversary! ๐Ÿฅณ

Whether he's catching up with customers, helping businesses find the right solutions or bringing his personality to the office, Mac is a valued part of our team.

Thanks for everything you do, Mac.

Here's to the next chapter! ๐Ÿ™Œ

Sometimes, making your day easier starts with putting our heads together ๐Ÿ’šA fresh perspective, a shared idea or a quick ...
15/10/2026

Sometimes, making your day easier starts with putting our heads together ๐Ÿ’š

A fresh perspective, a shared idea or a quick conversation with a colleague can help find the way forward.

Thatโ€™s what these moments are about, working together so you feel supported, your technology works for you, and you can get on with doing great work.

๐Ÿ’š

13/10/2026

๐–๐ž ๐ก๐š๐ฏ๐ž๐ง'๐ญ ๐Ÿ๐จ๐ซ๐ ๐จ๐ญ๐ญ๐ž๐ง ๐š๐›๐จ๐ฎ๐ญ ๐จ๐ฎ๐ซ ๐’๐ž๐ฉ๐ญ๐ž๐ฆ๐›๐ž๐ซ ๐ฌ๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ ๐ฌ๐ญ๐š๐ญ๐ฌ.

We're just a little fashionably late! ๐Ÿ˜‰

While we've been busy keeping businesses running smoothly, our support team has been delivering some fantastic results.

๐Ÿ’š ๐Ÿญ ๐—ต๐—ผ๐˜‚๐—ฟ ๐Ÿฐ๐Ÿด ๐—บ๐—ถ๐—ป๐˜‚๐˜๐—ฒ๐˜€ average resolution time
๐Ÿ’š ๐Ÿฎ ๐˜€๐—ฒ๐—ฐ๐—ผ๐—ป๐—ฑ๐˜€ average time to answer
๐Ÿ’š ๐Ÿฑ๐Ÿณ% of issues resolved on the first call
๐Ÿ’š ๐Ÿต๐Ÿต% of tickets resolved within SLA

Behind every number is a team of people working hard to solve problems, reduce disruption and make technology one less thing for our customers to worry about.

Because when technology works, people thrive ๐Ÿ’š

Empowering people to do great work, every day.

09/10/2026

Well, that was a rather good day ๐Ÿ‘

A huge thank you to everyone who stopped by, had a chat, completed our Business Technology Score, or simply tolerated us talking about IT for slightly longer than they'd originally intended ๐Ÿ˜

But the best part of the B2B Exhibition was the people.

It was brilliant catching up with familiar faces, meeting plenty of new ones and spending the day alongside so many fantastic Norfolk businesses.

A big thank you to the Norfolk Chambers of Commerce team for bringing everyone together and to all our fellow exhibitors for making it such an enjoyable day for their 130 year celebration.

We've squeezed some of our favourite moments into a little video below ๐ŸŽฌ

Same again next year?

Special mention to Bread Source for the sublime carrot cake and brownies ๐Ÿ˜š๐Ÿ‘Œ

Against all odds, the stand is standing, the technology is behaving, and the team has managed to look respectable. A tri...
08/10/2026

Against all odds, the stand is standing, the technology is behaving, and the team has managed to look respectable. A triumph of British engineering and blind optimism.

We're at the Norfolk Chambers of Commerce B2B Exhibition 2026!

โ˜• We've got comfy chairs, friendly faces and, mercifully, no PowerPoint presentations.

Come and say hello ๐Ÿ‘‹

We'd hate to think we'd made all this effort for nothing ๐Ÿ˜‰

Weโ€™re all set for tomorrow! ๐Ÿ™ŒTomorrow weโ€™ll be at the Norfolk Chambers of Commerce , talking all things business and te...
07/10/2026

Weโ€™re all set for tomorrow! ๐Ÿ™Œ

Tomorrow weโ€™ll be at the Norfolk Chambers of Commerce , talking all things business and technology.

And this year, weโ€™re not just turning up with a bowl of sweets and hoping for the best ๐Ÿ˜‰

Come and take our 2-minute Business Technology Score to see how your business stacks up across 6 key areas of technology.

๐Ÿšฆ Get your score
๐Ÿ’ก Discover where youโ€™re doing well
๐Ÿ” Spot areas that could be holding you back
๐ŸŽ Enter our competition to win some great tech

Most importantly, come and have a chat with us. No hard sell. No unnecessary jargon. Just a friendly conversation about how technology could make work easier for your people and your business.

๐Ÿ“ B2B Exhibition, Norfolk Showground
๐Ÿ“… Tomorrow โ€“ 8th October

Come and say hello ๐Ÿ‘‹

Good technology should help people get on with their day. When it doesnโ€™t, it helps to know thereโ€™s a real person ready ...
24/09/2026

Good technology should help people get on with their day.

When it doesnโ€™t, it helps to know thereโ€™s a real person ready to listen.

These are some of the people behind that support. They answer the calls, work through the tricky problems and look out for the little things that make work easier.

Weโ€™re proud of the technology we work with.

Weโ€™re even prouder of the people who make it feel less complicated.

Because when people feel supported and confident with their technology, they can get back to doing great work

๐Ÿ’š

๐Ÿšจ THREE WEEKS TO GO ๐ŸšจPreparations for are well underway.Weโ€™ll be at the Norfolk Chambers B2B Exhibition on 8th October...
18/09/2026

๐Ÿšจ THREE WEEKS TO GO ๐Ÿšจ

Preparations for are well underway.

Weโ€™ll be at the Norfolk Chambers B2B Exhibition on 8th October, talking all things business and technology.

Come over, say hello and put your business to the test.

There may even be prizes involved ๐Ÿ‘€

Norfolk Chambers of Commerce

Address

59 Holt Road
Norwich
NR66XS

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+441603905420

Website

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