Active-Insight

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Active-Insight

Connecting people through insight
and memorable experiences.

Active Insight (Leisure-net Solutions) are the leading provider of Customer Insight, Business Intelligence and Consultation services to the cultural services, active Leisure and Health and Fitness Industries. Leisure-net work with leading industry organisations, local authorities and leisure and cultural trusts, as well as private sector operators and suppliers, helping them to understand their customers' and clients' needs and aspirations, and to deliver innovative service improvement initiatives. Over more than 10 years now Leisure-net has established a reputation for delivering innovative and cost effective research solutions, with actionable results, impacting on front line service and the bottom line. We aim to do this by establishing long term, enjoyable and open partnerships, working with like-minded organisations! active-net

Leisure-net are proud to organise active-net, a new approach to "buyer meets supplier" events, combining quality one-to-one meetings with a comprehensive seminar and networking programs. active-net is aimed at all operators and suppliers with a focus on the public sector whether it be Trusts, Local Authorities or Universities/Colleges.

16/10/2026

🚨 LAST CALL - active-net Open Water! 🌊

Don't miss your chance to join us at active-net Open Water on 11th November 2026!

Bringing together open water operators and suppliers for a day of valuable connections, industry insights and collaboration.

✅ Minimum of 10 pre-arranged one-to-one meetings
✅ Insightful panel discussions and workshops
✅ Opportunities to network with industry professionals
✅ FREE to attend for operators

📍 Holme Pierrepont, Nottingham
📅 Wednesday 11th November 2026

⏰ Final chance to secure your place!

👉 Register now: https://active-insight.org/events/active-net-open-water/

14/10/2026

🎀 Breast Cancer Awareness Month | Danielle’s Story 💗

Last October, we shared Danielle’s story following her breast cancer diagnosis. One year on, we're incredibly proud to share how far she's come including the moment she rang the bell! 🔔💗

After completing chemotherapy in November 2025, Danielle underwent a double mastectomy with reconstruction in January 2026. Her recovery has been anything but easy, but her determination to keep moving has been truly inspiring.

Despite the challenges, Danielle has continued to make incredible progress. From getting back on her feet the day after surgery to walking 150km for charity, returning to work, rebuilding her strength in the gym and even enjoying two festivals and a well-earned holiday!

After 14 months of treatment, Danielle now has just one targeted treatment remaining before completing her active treatment. 💪

For Danielle, staying active has been about so much more than physical fitness. It's helped her manage fatigue, rebuild confidence and regain a sense of normality throughout her recovery.

In Danielle's words:

"Hard times don't last forever and there is life after cancer!"

This Breast Cancer Awareness Month, Danielle's story is a powerful reminder of the importance of knowing your body, recognising changes and getting anything unusual checked.

Thank you, Danielle, for allowing us to share your journey again. Your strength and positivity are an inspiration. 💗

12/10/2026

🚀 Big connections. Fresh ideas. Real opportunities.

active-net National 2027 is calling! 🙌

Join us for two days of meaningful connections, valuable industry insights and conversations that could lead to your next big opportunity!

🤝 Pre-arranged 1-to-1 meetings with relevant operators and suppliers
💡 Inspiring discussions and insights from sector leaders
🥂 Networking, great food and plenty of opportunities to connect
🏋️ A chance to get active and build relationships beyond the meeting room!

📅 18–19 March 2027
📍 Eastwood Hall, Nottingham

Whether you're looking to build new partnerships, share ideas or grow your network, this is where the health, fitness and leisure sector comes together.

🎟️ Bookings are now open! Secure your place:
https://active-insight.org/events/active-net-national/

07/10/2026

When we talk about Net Promoter Score, there’s one group that naturally demands attention... the detractors. But there’s another group that often gets overlooked, the passives!

In our latest article, Marianna Kirton looks at how your Passive members could be your most important group that you are not communicating with enough.

Read the full article at https://active-insight.org/passive-members/

05/10/2026

🌊 Make a splash at Active-Net Open Water!

Join us on 11 November 2026 for a day built around meaningful conversations, new connections and targeted one-to-one meetings with people across the open water sector.

Less wandering around hoping to meet the right person. More quality conversations with the people you actually want to connect with 💜

📅 11 November 2026
🤝 Targeted one-to-one meetings
🌊 Open water focused networking
💬 Real conversations and new opportunities

👉 Book your place:
https://active-net.findbookdo.com/services/01kkry2eshgda9tnrm507zzx6k

03/10/2026

Happy birthday to our friends at parkrun!

Here’s to 22 years of bringing people and communities

02/10/2026

💜 “active-net has been of full value from beginning to end.”

We love receiving feedback like this after active-net Scotland.

One of our attendees shared:

⭐ “Another incredible event that has enabled new connections to be made and hopefully some mutually beneficial business generated.”

⭐ “I am very choosy about giving up my time to be away from the office… but once again, active-net has been of full value from beginning to end.”

⭐ “It is one of the slickest and best run events I have attended, and you and the rest of make sure it goes like clockwork.”

A huge thank you to everyone who joined us and helped make this year’s event such a success 💜

We’re already looking forward to Active-Net Scotland 2027 – 22 September 2027.

Book your space here - https://active-net.findbookdo.com/

30/09/2026

💜 Thank you for joining us at active-net Scotland!

A huge thank you to everyone who attended, connected, shared ideas and helped make this year’s event such a success.

From the one-to-one meetings and conversations to the networking throughout the day, it was brilliant to see so many new connections being made across the sector.

And of course, a big thank you to our sponsors, speakers and partners for helping us bring it all together. 💜

Miss active-net already?

Our next event is active-net Open Water 🌊

If you work within the open water sector and want to build new relationships, discover new opportunities and meet the right people through targeted one-to-one meetings, we’d love to see you there.

👉 Find out more and book your place:
https://active-net.findbookdo.com/services/01kkry2eshgda9tnrm507zzx6k

29/09/2026

Calling all Managing Directors…What if you could manage your customer experience from one place?

As a Managing Director, you need the complete picture without spending hours working through different reports, spreadsheets and systems to find it.

NextGenCI brings your customer and consumer intelligence together in one platform. Go beyond feedback scores to understand what customers are saying, feeling and doing across their journey with you, from onboarding and engagement through to experience, NPS, retention and cancellation.

Bring together feedback, sentiment, behavioural insight and wider consumer intelligence to see the bigger picture. Then use AI to go deeper, ask questions, explore trends, identify themes and understand what’s driving performance.

Compare performance across your organisation, drill down into individual sites and quickly get the insight you need for:
• Leadership and team meetings
• Performance reviews
• Board reports
• Strategic decision-making

And with national benchmarking, you can add valuable context around how your organisation is performing.

NextGenCI doesn’t just help you report on customer experience. It helps you understand it, manage it and act on it.

One platform. A clearer view of your customers. Better-informed decisions.

Find out more, and register for a demo at https://active-insight.org/nextgenci/

25/09/2026

It was a super exciting week for Julie Allen and Marianna Kirton as they got to demo NextGenCI and Reputation Index for the first time at active-net Scotland.

The first impressions and feedback was great! Thank you to everyone who has booked follow up sessions to explore more.

If you would like to explore NectGenCI too, head over to https://active-insight.org/nextgenci/ and register an enquiry!

Address

Norwich
NR93DL

Website

https://linktr.ee/activeinsight

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