The Holray System

17/08/2024

Big congrats to the new team at Broom Boating Holidays on getting their website and live availability up and running in a day. Well done Abbie Waterways Holidays - Canal Boat Holidays and Norfolk Broads Boat Hire, David @ www.bearpoint.co.uk , oh and us! 🤣 Great work all! 👏🏻

30/11/2023

To our customers

You may be receiving (or have received) an email from Elavon regarding revised URLs for your payment.

The reason for the emails is that the URLs you use to send transactions to Opayo will be changing to an Elavon domain and you need to make the changes to send your transactions to the updated URLs.

The good news is you do not need to worry or do anything. Holray will be dealing with it.👌

09/05/2023

Hope everyone had a lovely bank holiday weekend! It's been busy our end with lots of little things on the sidelines. Recently, we've been working with James at Roam And Roost Canal Holidays. Pleased to help support another family run business! Check out our blog to find out more.

Summer is only a couple of months away and all of us at Holray HQ are enjoying the lighter evenings and slightly warmer days.

23/03/2023

Great morning at Wroxham Barns for the Visit The Broads members meeting and AGM!

02/03/2023

Another customer successfully upgraded to Hoseasons booking sync service. 🙌🏻🙌🏻🙌🏻

16/02/2023

Simon is looking forward to a day out at the SBS BoatLife show in Birmingham tomorrow. Hopefully will catch some of our customers there! 👋👋👋

14/02/2023

If you're having trouble with Opayo payments, you are not alone.

Clients are reporting issues with payments failing caused by addresses not matching exactly and an error being returned but no option on the Opayo screens to edit it. Customers get stuck in a loop and eventually error with too many failures or simply abandon the session.

There are also cases of 3D secure failing for overseas customers from countries not enrolled in the scheme. You might consider turning off address verification and setting your 3D secure rules to exclude payees not enrolled. Check with Opayo for the best options and if you're worried about charge backs without address verification check with your merchant to find out their policy on non-address verified but 3d secure payments.

24/01/2023

Need we say more? 🥶

17/01/2023

It's never easy trying to think what to post - especially when it's your first one!

So we thought we would start our facebook with some positive news from Holray HQ. We have officially upgraded everyones system to the latest version of Holray and are thrilled all the hard work has paid off. A great way to roll in 2023.🙌