12/06/2026
🚨 UK Small Business Owners & Website Owners – Quick heads-up! 🚨
There is a major update to UK data protection rules coming into effect next week on Friday, 19th June 2026, and it directly affects your website’s Privacy Policy.
The ICO (Information Commissioner’s Office) is launching new guidelines regarding how customer data complaints are handled. The good news? It actually protects you!
Under the new rules, if a customer or website visitor has a complaint about how you handle their data, they are now legally required to try and resolve it with you directly before they can escalate it to the ICO.
The catch? To benefit from this protection, your website's Privacy Policy must explicitly state this process, include your response timelines, and give clear contact details.
If your website's policy hasn't been touched in a few years (or if it predates modern GDPR rules entirely!), you won't be compliant come next Friday.
I’m currently helping my clients run a quick compliance refresh to get their privacy policy text updated, before the 19th June deadline. Drop me a message if you would like some help too!
Let's make sure your business is protected!
