What are the opening hours?

Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

Zusi Limited

Name: Zusi Limited
Address: Kent’s Lane, Newcastle Under Lyme, ST56SR, GB
Telephone: +441782409300

We deliver communications and IT solutions for the modern world.

We work with the hospitality and SME sectors to digitally transform their businesses and the way they operate. Throughout the UK, we work with businesses of any size and sector to design, deliver and support telecoms and IT solutions that puts them firmly on the path to digital transformation. Established in 2014, we put clients at the centre of everything we do - empowering their business with great technology which keeps them connected, mobile and more productive than ever. We partner with some of the UK’s biggest names in telecoms and IT, including EE, O2, Vodafone and BT.

07/10/2026

Responsive support makes a difference when something needs sorting.

Moving business phone numbers can involve several parties, but when an issue arises, having a team that follows it through and helps get things back on track matters.

We’re pleased our team could help resolve the initial challenges and that everything has been running smoothly since 👌

01/10/2026

Protecting your business starts with understanding where the risks are and making security part of your everyday working practices.

It’s a good time to ask:

❓Are important accounts protected with multi-factor authentication?
❓Do employees know how to recognise and report suspicious messages?
❓Are devices and software kept up to date?
❓Is business data backed up, and have you tested recovery?

At Zusi, we help businesses strengthen their cyber security with support and solutions tailored to their needs.

Throughout October, we’ll be sharing practical advice to help you protect your people, systems and data.

Speak to our team about your business’s cyber security:

https://ow.ly/Hg8i50ZTpZz

29/09/2026

We’re delighted to receive this feedback from a valued customer who has chosen to renew their contract with Zusi.

For us, a contract renewal means more than continued business, it reflects the trust we’ve built through reliable service, responsive support and consistent communication.

21/09/2026

Ransomware, hardware failure, theft and accidental deletion can all result in the loss of business-critical information.

A reliable backup and recovery solution helps minimise disruption and keeps your business moving when the unexpected happens.

Zusi provides monitored, scalable backup solutions designed to protect data across PCs, servers, virtual machines, cloud resources and Microsoft 365 🔒

With the right protection in place, your business can benefit from:

🔒 Secure, protected copies of critical data
⏪ Faster recovery following deletion or a cyber incident
📁 Granular restoration of individual files, emails or mailboxes
🛡️ Stronger business continuity and disaster recovery
🕐 Backup monitoring, 24 hours a day

Microsoft protects the Microsoft 365 platform, but protecting and backing up your organisation’s data remains your responsibility.

Don’t wait until your data is gone to discover that your backup isn’t enough.

Learn more about data backup and recovery from Zusi:
https://ow.ly/AASj50ZIe65

15/09/2026

number-porting journey presented some initial challenges, our team remained focused on getting everything resolved and ensuring their service ran smoothly.

Since then, they’ve experienced reliable service, friendly support and regular check-ins from our team. We also continue to review their needs and help them access the best available options.

Thank you for trusting Zusi with your business communications.

We’re proud to be a team that stays on top of things, so our customers don’t have to 🙌

11/09/2026

Meet Rob! 👋

Rob joined the team after working as IT Systems Manager at Holdcroft Motor Group. At Zusi, he works directly with our customers, helping businesses operate more smoothly by making their technology work better.

He particularly enjoys technical challenges, continuous learning and exploring the increasingly important role of cyber security in the modern world.

Outside work, Rob enjoys staying active, socialising and taking his dog, Ralphy, on long weekend walks. He’s also talented in martial arts.

After beginning Taekwondo at eight years old, he became a national gold medallist and later took part in trials for the 2012 Olympics! 🥇

09/09/2026

Are you simply answering customer calls, or are you learning from them?

Every conversation can reveal something valuable: recurring frustrations, changing expectations, common questions and opportunities to improve your service.

When call data is captured and reviewed effectively, it becomes more than an operational record. It becomes strategic intelligence that can help your business:

👉 Identify customer pain points
👉 Improve team training and performance
👉 Recognise emerging trends
👉 Make more informed decisions
👉 Deliver a better customer experience

Zusi’s intelligent communication solutions can help you make better use of your business conversations, turning everyday calls into actionable insights.

https://ow.ly/3AtW50ZIcPp

07/09/2026

Fully managed IT should prevent problems, not simply respond when something breaks.

With proactive IT support from Zusi, your systems can be continuously monitored to identify and resolve potential issues before they disrupt your business.

From 24/7 monitoring of servers, networks and devices to routine patching, updates and performance optimisation, we help keep your technology secure, reliable and working as it should.

Because if your IT provider only appears when something goes wrong, that isn’t fully managed IT, it’s traditional break-fix support.

Stay ahead of disruption with Zusi 🤝

https://ow.ly/93XP50ZIcC3

03/09/2026

Nobody enjoys being left on hold or passed from department to department just to reach the right person 🤯

With a modern VoIP phone system from Zusi, every incoming call can be handled more intelligently. Calls can be automatically routed according to department, team availability, working hours or location, helping customers reach the right person sooner.

And if someone is unavailable?

The call can be redirected to another team member, an alternative office or voicemail, so valuable enquiries are less likely to be missed.

Smarter call routing means shorter waits, smoother customer experiences and a communications system that works around your business.

Ready to improve the way your business handles calls?

Talk to Zusi.

https://ow.ly/G0lo50ZIcy2

01/09/2026

We’re grateful to receive this honest feedback from one of our newest customers. 👏

Although their migration presented some unexpected complexities, particularly around number porting, Nezaam and Robert remained responsive, committed and focused on getting the organisation successfully up and running.

It’s still early in their journey with Zusi, but we’re proud that the quality of our customer support is already making a positive difference ⭐

Thank you for trusting our team and we look forward to supporting you throughout the journey ahead 🙌

Address

Kent’s Lane
Newcastle Under Lyme
ST56SR

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+441782409300

Website

http://www.zusi.co.uk/

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