13/10/2026
The best technology solutions don't start with technology. They start with understanding the problem.
Since Autotech Connect was launched, we've worked closely with automotive businesses to trial, test and continually refine technology and software around the real challenges facing their workshops.
It's a collaborative process. Listening to technicians, understanding where time is being lost, testing solutions in live workshop environments and making adjustments until the solution delivers genuine value.
Our recent collaboration with BYD UK is a great example of this approach in action.
Working alongside BYD's aftersales team and participating retailers, we've developed a connected workshop solution that is now being rolled out across its UK retailer network following successful trials.
The results speak for themselves:
- Technical information searches reduced from 20–30 minutes to seconds or minutes,
- AI-assisted reports completed in around five minutes,
- Remote support helping accelerate some repairs by hours or even days.
Its not about introducing technology for the sake of it. It's about making a measurable difference to how workshops operate.
Watch the video below to see highlights from the Technology Showcase event and hear firsthand from those who attended.
A huge thank you to our partners RealWear, Wideum, FieldPal.ai, who helped develop and refine these solutions
