Synergy Technology

18/06/2026

If your finance team lives in Business Central and your sales team lives in CRM, how often do you wonder whose data is actually right? That’s exactly the problem we built Harmoniser to solve.

Harmoniser is our integration that connects Microsoft Dynamics 365 Business Central with leading CRM platforms including SuperOffice CRM, Microsoft Dynamics 365 Sales and Dynamics Hive. It keeps key records in step, so everyone is working from the same, up‑to‑date information.

With Harmoniser you can:

- Sync companies, contacts and key financial details between Business Central and your CRM.
- Let CRM users create Business Central quotes and see finance data directly from the customer record.
- Reduce manual re‑keying, duplicate records and costly errors across departments.

Because Harmoniser uses native Business Central logic, you’re not trying to recreate ERP rules inside your CRM, which means fewer surprises and a more robust integration as you grow.

If you’re running separate finance and CRM systems today and would like them to behave like one joined‑up platform, or are looking to add a CRM to your current Business Central setup, Harmoniser could be a simple win.

Find out more here: https://bit.ly/4bf3LfZ

17/06/2026

Is Your Dynamics 365 Business Central Support Still Doing Its Job?

Many UK SMEs tell us the same thing:

Their ERP works.

But the support around it does not.

In 2026, Dynamics 365 Business Central is not a static system.
It evolves constantly with cloud updates, security changes, and new AI‑driven features.

Yet we still see businesses dealing with:

• Slow response times
• Reactive, ticket‑only support
• Limited understanding of customisations
• Systems that were never implemented properly in the first place
• No guidance on updates or future planning

Good Business Central support should do more than fix problems.

It should help your system stay reliable, support your users properly, and evolve with your business.

One common myth we hear is:

“You can only get support from the partner who implemented the system.”

That simply is not true.

You can change support partner without replacing Business Central, losing your data, or disrupting your users.

We recently shared a deeper look at what modern Business Central support should include and why so many SMEs are re‑thinking their current setup: https://bit.ly/3HMnnvM

If you are starting to feel that your support partner is holding you back rather than helping you move forward, it may be time to ask better questions.

16/06/2026

Struggling to get a clear, real-time view of sales performance, without living in spreadsheets?

For many MDs, CEOs and Sales Directors, sales data is everywhere, but true visibility is nowhere. That is where modern CRM dashboards in Microsoft Dynamics 365 Sales and SuperOffice CRM make a real difference.​

With one intuitive view, you can:

- See live pipeline, deals won/lost and forecast in seconds.
- Track KPIs and team activity without chasing for updates.
- Spot risks early and prioritise the right opportunities.​

Tools like Microsoft Dynamics 365 Sales and SuperOffice CRM give you custom, role-based dashboards, AI-driven insights, and mobile access – so you can make confident decisions from anywhere.​

At Synergy Technology, the focus is on implementing the right CRM and dashboards for each business, not forcing a one-size-fits-all platform. The result for clients is simple: clearer visibility, faster decisions, smoother growth.​

If sales performance still feels like guesswork, it may be time to rethink your dashboards.

Read more here: https://bit.ly/3DRqCjK

12/06/2026

Keeping stock moving, margins healthy and customers delighted becomes far easier when your systems work seamlessly end to end. Synergy Technology empowers distribution and logistics businesses to achieve faster order processing, smarter stock control and consistently reliable deliveries that customers can trust.

With over 25 years’ sector experience, we deliver tailored ERP and CRM solutions that streamline processes from warehouse to last‑mile delivery. You gain real‑time control of margins, stock, orders and routes, so teams spend less time firefighting and more time serving customers and growing the business.

Whether you need front‑office CRM, back‑office ERP or an all‑in‑one platform, our solutions connect finance, inventory, order processing, shipping and customer communication in one place. As a Microsoft Solutions Partner for Business Applications, we provide scalable technology plus ongoing support that keeps your operation running smoothly as you grow.

If you’re leading a distribution or logistics operation and want to cut manual work, reduce errors and improve delivery performance, it’s worth a look at our Distribution & Logistics solutions. Find out more here: https://bit.ly/4pAU6UP

03/06/2026

Are you still running Microsoft Dynamics on-premise (NAV, GP, AX, SL or CRM) and wondering how to make the jump to Dynamics 365 cloud without blowing the budget or disrupting the business?

From 1 January 2026, Microsoft’s new Bridge to Cloud 3 promotion gives eligible on-premise Dynamics customers a 30% discount on most Dynamics 365 online licences on a three-year term, purchased via a partner-led NCE subscription. That means you can lock in cloud pricing, plan migration in phases, and avoid “big bang” risk.​

Some of the standout benefits include:

✓ 30% licence discount for three years, giving predictable, lower cloud costs while you transition.​
✓ Dual access and dual use rights, so you can keep using and even upgrading your on-premise system while rolling out Dynamics 365 online.​
✓ Free Enhancement Plan renewals during the promo term, plus up to 50% off additional on-premise users up to the end of 2027.​
✓ Additional zero-cost user licences for eligible Business Central migrations from concurrent models like NAV or GP.​

At Synergy Technology, we specialise in helping SMEs turn promotions like BTC3 into a clear, low-risk migration roadmap – from eligibility checks and licence planning through to staged go-lives and user training.

If you’re on NAV, GP, AX, SL or Dynamics CRM on-premise, now is the time to explore whether Bridge to Cloud 3 can fund your move to Dynamics 365.

Learn more and see the full breakdown here: https://bit.ly/4ab4z3M

On January 1, 2026, our partner Microsoft officially launched its “Bridge to Cloud 3” (BTC3) promotion. Bridge to cloud 3 is the latest version of its

30/05/2026

Most businesses tell us the same story: finance has one view of the customer in Business Central, sales have another view in CRM, and neither is quite complete. Harmoniser is our way of bringing those worlds together without a complex custom project.

Harmoniser links Microsoft Dynamics 365 Business Central with your choice of CRM, be that SuperOffice CRM, Microsoft Dynamics 365 Sales or Dynamics Hive and keeps core customer and quote data synchronised. The result is a shared, consistent picture of every customer across finance, sales and service.

That means:

- Sales can see live credit status, balances and order history from CRM.
- Finance can trust new customers and changes created in CRM to flow reliably into Business Central.
- Quotes raised in CRM can become Business Central quotes and orders, without manual re‑entry.

Because Harmoniser is built and supported by Synergy Technology’s in‑house development team, it’s designed around real‑world SME processes, not just ideal‑world theories.

If your teams are spending too much time checking, chasing or re‑keying information between systems, it may be time to let the integration do the heavy lifting.

Find out more here: https://bit.ly/4bf3LfZ

30/05/2026

Pryme Global’s Advanced Projects and Tax Retention solutions give project‑driven businesses the control they need over margin, resources and billing, all inside Microsoft Dynamics 365 Business Central.

Pryme Advanced Projects adds advanced project and resource management, with full project accounting embedded in Business Central. You can spin up projects in minutes using guided setup and templates, build detailed budgets with multiple versions, and track cost versus budget in real time through intuitive dashboards and Gantt‑style planning. That means better visibility of backlog, pipeline and utilisation, and fewer surprises when it comes to project profitability.

Pryme Tax Retention then helps you stay on top of complex retention and local tax rules by automating calculations, subcontractor verification, postings and statutory reporting. You gain clear audit trails and printed statements as standard, reducing compliance risk and admin effort.

As a Business Central specialist, Synergy Technology can implement and integrate Pryme Global solutions as part of a joined‑up ERP strategy, so your project, finance and operational data all sit in one place, ready to support growth.

Find out more here: https://bit.ly/4sgmNsn

27/05/2026

Thinking about whether your next investment should be CRM or ERP, or how they can work together?

For many growing SMEs, the real question isn’t “Which system?” but “Which outcomes do we need most right now, more profitable customer relationships, or tighter control of operations and finance?”​

In this article, we break down:

• What CRM actually does day-to-day for sales, marketing and customer service.​​
• How ERP streamlines finance, stock, supply chain and wider operations.​​
• The key differences in scope, users and benefits, in plain English.​
• When to start with CRM, when ERP makes more sense, and why integration is where the real long-term value lies.

If you’re planning your next phase of growth and want systems that support that journey rather than hold you back, this guide will help you choose the right path and timing.

Read the full blog here: https://bit.ly/3ZPW4Yh

26/05/2026

If you’re serious about moving to Microsoft Dynamics 365 Business Central this year, the how matters just as much as the why.

Part 2 of our Business Central migration series breaks the journey into a clear, practical roadmap for UK SMEs. From early discovery through to training and go‑live. It’s written for finance, operations and IT leaders who want structure, not slogans.​

The guide walks through:

- How to assess your current ERP, integrations and reporting needs.
- Designing the right Business Central solution around real processes.
- Preparing, cleansing and testing your legacy data before migration.
- Planning the migration, from project plan and risk management to rollback.
- Training, change management and user adoption so the new is a success.

If you’re planning a move, or just want to de‑risk the idea before you commit, this step‑by‑step framework will help you see what’s involved and where to start.​

Read the guide here: https://bit.ly/3JvXSiV

25/05/2026

Thinking about moving from a legacy finance or ERP system to Dynamics 365 Business Central, but worried about the risk and disruption?

This new post walks through the real considerations SME leaders should be weighing up, beyond the usual “modern cloud platform” messaging. It covers things like:

- How to decide if now is the right time to move
- What to do with years of historical data (and what you can safely leave behind)
- The impact on reporting, integrations and day‑to‑day finance processes
- Why change management and user adoption matter just as much as the tech

It’s written for finance and operations leaders who want fewer surprises, a smoother transition, and a system that genuinely supports growth rather than just replacing what you already have.

If you’re starting to plan a move to Business Central, or just want to sanity‑check your thinking, this is a useful place to start.

Read the article here: https://bit.ly/41QtfuT