Kerfuffle Podcast

Kerfuffle Podcast The biggest, baddest and best Proptech Podcast brought to you by the biggest presenters the industry has to offer.

13/10/2026

Getting a bad review can be tough. Our approach? A simple 'Thank you for your feedback,' followed by offering a direct phone call to discuss further. It shows we're listening and ready to engage, addressing the core reason people escalate issues.

08/05/2026

What’s it actually like working with Kerfuffle as a supplier?

We sat down with Taylor Coleman from Tapi to talk less about products… and more about partnership.

From launching into the UK market at speed, to understanding supplier ROI, Taylor talks openly about why Tapi chose to work with Kerfuffle and the people behind the scenes helping suppliers gain traction in the industry.

“A lot of organisations ask suppliers for sponsorship or event involvement without really understanding the supplier side of the journey. Kerfuffle gets that because they’ve lived it.”

Huge thanks to Taylor for the kind words about Simon, David, Sarah, Ellen, Stu and the wider team.

AI in estate agency is finally starting to move beyond gimmicks.Not just writing property descriptions. Not just generat...
07/05/2026

AI in estate agency is finally starting to move beyond gimmicks.

Not just writing property descriptions. Not just generating headshots. Not just “look what ChatGPT can do”.

In our latest conversation with Kristjan Byfield from The Depositary, we explored something much more interesting:
How AI can genuinely improve outcomes in one of the most emotionally draining parts of agency - tenancy conclusions and negotiations.

The best technology should not remove the human element.
It should remove the friction, admin and mental load that stop people delivering great service.
The Depositary’s AI tools are helping agents:
• Build better, clearer deduction proposals
• Negotiate more effectively with tenants
• Reduce emotionally charged back-and-forth
• Improve consistency across teams
• Free up time for the conversations that actually matter

We also discussed the wider AI shift happening across the industry and why we are now moving from “AI as a novelty” into true workflow transformation.

Listen, watch and read in the first comment.

Address

Manchester
M33

Alerts

Be the first to know and let us send you an email when Kerfuffle Podcast posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Shortcuts

Share