What are the opening hours?

Monday 8am - 8pm Tuesday 8am - 8pm Wednesday 8am - 8pm Thursday 8am - 8pm Friday 8am - 8pm Saturday 9am - 6pm Sunday 9am - 6pm

Pocket Receptionist

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Lowestoft
Pocket Receptionist

Pocket Receptionist. An award-winning call answering service.

15/10/2026

September's Legend of the Month is… Suzie Woolton! 🎉

Since joining us in March, Suzie has taken to the role like she's been doing it for years!

Suzie really shines when handling challenging calls, always staying calm, professional and knowing exactly how to manage a difficult conversation while making sure the caller feels heard.

Congratulations, Suzie! 🏆

06/10/2026

We’ve all been there… 😅

You just want a simple answer, but you’re stuck explaining yourself to a chatbot that isn’t quite getting it.

As AI and automation become part of everyday business, being able to speak to a real person starts to feel like a breath of fresh air.

Sometimes, human is simply better 📞

01/10/2026

What does 9 years of never having to worry about missed calls look like for a growing business? 📞

For one of our long-standing customers, it’s meant being able to scale without worrying about recruiting an in-house phone team, managing call handling or investing in a phone system.

Pocket Receptionist has been there to make sure their calls are answered while they focus on moving their business forward!

29/09/2026

Yesterday we held our Macmillan Coffee Morning at Pocket Receptionist! ☕🍰

The team came together for plenty of cake, a good catch-up and, most importantly, to raise money for a brilliant cause.

Together, we raised £106.50 for Macmillan Cancer Support 💚

22/09/2026

Getting started with Pocket Receptionist is simpler than you might think!

No complicated setup. Just fewer missed calls and more time to focus on your business 📞

15/09/2026

Doing everything yourself might keep costs down, but what is it costing you in time and missed opportunities?

When you’re busy answering calls, managing bookings and handling enquiries, that’s time you could be spending on your customers and growing your business.

Pocket Receptionist gives you an extra pair of hands when you need them without the cost of hiring in-house 📞

08/09/2026

August’s Legend of the Month is… Jennifer Barber! 🏆

Achieving a perfect 100% scorecard for three consecutive months is an incredible accomplishment, but Jennifer’s contribution goes far beyond the stats. She’s someone the team can always rely on to deliver brilliant work, lend a hand and make sure everything gets over the line at the end of the day.

Congratulations, Jennifer! 👏

01/09/2026

For many small businesses, customers call because they need something sorted and they often won’t wait around for a callback.

If you’re busy with a customer, on-site or simply can’t get to the phone, that opportunity could quickly go elsewhere.

Pocket Receptionist makes sure your calls are answered, so you can focus on the work without missing the next job 📞

28/08/2026

We’re a little late with this one…

A huge congratulations to Jazz Picton, our July Legend of the Month! 👏

Jazz joined Pocket back in February and has hit the ground running. Her hard work has paid off with great stats and every target achieved in July 🎯

19/08/2026

Our real receptionists answer every call in your business name, capture the information you need, and can even book jobs directly into your diary so you can stay focused on the work in front of you 🔧

Address

Sea Lake Road
Lowestoft
NR323LQ

Opening Hours

Monday	8am - 8pm
Tuesday	8am - 8pm
Wednesday	8am - 8pm
Thursday	8am - 8pm
Friday	8am - 8pm
Saturday	9am - 6pm
Sunday	9am - 6pm

Website

http://www.pocketreceptionist.co.uk/

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