11/12/2016
***************Telenor introduces Vivid's Visual IVR***************
Providing a new means for its customers to engage with 345 contact centre
http://pakwired.com/telenor-vivid-technologies-customer-experience/
Vivid Technologies recently made a deal with Telenor Pakistan, a move that will help boost Telenor’s customer experience. Vivid Technologies is a USA based company which has set a benchmark by introducing visual navigation IVR to enhance the customer experience. Armed with Interactive voice response...