Chattermill

21/12/2018

What true customer love looks like for

10/06/2018

More money than ever is being poured into artificial intelligence and customer experience—and in most cases, it appears to be paying off. AI covers a number of areas that can help increase customer experience, but a few areas have been the main focus for most industries.

08/06/2018

"Launching AI Start Up" panel to discuss different aspects of the founder's journey, when launching a start up in the artificial intelligence and machine learning space. Confirmed panelists include: Mikhail Dubov - Co-founder of Chattermill (https://chattermill.io/)Tunde Salau - Co-founder of Vensy....

08/06/2018

The real cost of poor customer experience

Poor customer experience can cost your company millions.

07/06/2018

Chattermill featured in the TNW European Deep Tech landscape

SCALE UP YOUR DIGITAL TECH BUSINESS - Are you a fast-growing European digital technology scaleup?

31/05/2018

There are over 2,000 subscription box services on the market right now, but only a fraction of those will stay in operation for years to come. Their success will come down to a number of factors: product market fit, pricing, marketing—but the differentiator will be customer service.

30/05/2018

Customer data has long been thought of as a business asset. Under GDPR, customers are now taking back ownership of their information and the power that comes with it. Jeff Nicholson of Pegasystems shares the best things that companies can do regarding the new legislation.

29/05/2018

Making mom proud with CX

Shep Hyken sits down with Jeanne Bliss, author of Would You Do That to Your Mother? The “Make Mom Proud” Standard for How to Treat Your Customers, and discusses her book and the art of making customers happy. Top Takeaways: • “Make Mom Proud” businesses...

26/05/2018

The Independent newspaper recently highlighted the fight for survival in the retail sector for 2018 and with it, the focus around winning market share and dealing with compliance. With profit margins severely impacted and discounting rife across all sectors – routes to survival are limited. Howeve...

25/05/2018

BOSTON (PRWEB) May 24, 2018 -- The results of our research to identify top CX influencers.

23/05/2018

It's a kind of magic

I don't want to a buzz kill, or the bearer of bad news, but here's what to know if you're just setting out on a customer experience career journey.