10/06/2024
BT Group has announced a delay in the PSTN switch-off, pushing the deadline from December 2025 to January 2027. This extension gives businesses a valuable 13-month window to transition smoothly to IP-based alternatives. 🎧
Key Points:
👩💻Customer Protection: The delay aims to enhance the switch-off program to protect vulnerable customers, including telecare users.
📈Insights from Trials: Trials in Salisbury and Mildenhall revealed challenges in migrating non-engaged customers and the importance of communication provider commitment.
🚨Urgency Remains: Despite the extension, the ageing PSTN infrastructure is becoming increasingly unreliable, with a 20% increase in incidents and a 60% increase in service hours lost in 2023.
Benefits of the Delay:
• Enhanced coverage and reliability
• Reduced risk of service interruptions
• Improved connectivity, especially in rural areas
Businesses should use this time to assess current infrastructure, engage with providers, plan for continuity, and educate their teams.
Let's ensure a smooth and efficient transition to a more reliable and future-proof communication infrastructure! 🌐 📞
📖 Read the full blog post for more details: https://lnkd.in/edfQeGMf
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