01/10/2026
Changing the technology behind a business process does not mean users should have to relearn everything.
When Gloucestershire County Council moved from SAP ECC to S/4HANA and SuccessFactors Employee Central, it also needed to modernise the way employee contracts were generated and distributed.
The underlying process changed considerably.
But the documents remained familiar to users, while the new solution delivered greater flexibility, improved email distribution and a highly reliable process.
In the first four months after go-live, the solution achieved a 99.9% success rate.
See how GCC did it with Floe:
https://www.arch-global.com/gcc-customer-story/