06/08/2026
The most common AI system in your organisation is probably one you never approved.
Shadow AI is staff using AI tools no one sanctioned: drafting in a personal ChatGPT account, pasting code into an assistant, summarising a confidential document in a free tool. It is rarely reckless, just people reaching for the fastest and most efficient way to work. But it happens with no oversight, and what goes in often should not.
The scale is bigger than most leaders think. Verizon's 2026 breach report found shadow AI use jumped fourfold in a year. In one survey, about two-thirds of office workers admitted using AI at work even though they thought it broke the rules. And much of what they paste in is sensitive; client records, source code, financial data. More than a third of everything fed into these tools now counts as confidential.
Banning it tends to backfire, pushing use onto personal devices you cannot see. People reach for these tools because the approved options are missing or too limited.
So treat shadow AI as a symptom rather than a crime. Find out what is actually being used and why, give people approved tools good enough to be the easy choice, and set one clear rule on what data can go where.
Turning that hidden use into a safe, governed path is where we help.
Do you know which AI tools your teams are already using?