Call Centre Workers

The Communication Workers Union is a trade union that represents workers in call centres as well as the wider postal, telecoms and financial services industries. This page is designed to share stories, articles, links and other posts that may be of interest to those working in call centres. Anyone is able to comment on posts and engage in relevant political and industrial discussions but participants should note that the page is open to the wider public to view. With this in mind, please be careful about the comments you make here as the CWU cannot take responsibility for any defamatory or abusive comments made by individuals. Page admins have the right to remove any comments deemed to contradict the union’s values and members are encouraged to report any comments that cause distress. Please use common sense and respect in your comments and think before you publish. The page is administered by organisers in the Telecoms and Financial Services department at CWU HQ. If you would like to contact CWU HQ please email [email protected].