Webex Interact

04/11/2024

Get in front of customers on the channels they're most likely to convert on.

Launch powerful campaigns across both SMS & WhatsApp to engage customers, drive sales, and grow your business with Webex Interact. 📲

Find out more --> https://webexinteract.com/

24/05/2024

We have some exciting news… Textlocal is now Webex Interact! 🎉

Webex Interact is a new multi-channel messaging platform, designed to help small to medium businesses connect and engage with their customers seamlessly.

Built on the trusted legacy of Textlocal, Webex Interact is a platform designed to prioritize reliability, security, efficiency, and ease of use.

What’s new?
📲 Multi-Channel Messaging: Connect with your customers using SMS & WhatsApp
📊 Deeper insights: Enhanced visual reporting with real-time analytics
😍 Refined UI: Improved user interface, for a more intuitive experience
🔜 Even more great features coming very soon!

Head over to our new website to learn more about who we are and what we offer!

https://webexinteract.com/

02/11/2023

Did you know... 🤔 more than 90% of text messages are opened and read within three minutes.

Adding SMS to your business's communication strategy can help improve customer engagement, retention, and ROI.

Start sending with Textlocal Messenger today 📲 https://bit.ly/3MvV6ZF

15/08/2023

What is AIT, and what can businesses do to protect against an AIT attack?

In this short article, we explore what AIT is, how it can impact your business, and some simple yet secure ways to prevent this type of spam attack.

textlocal.com/blog/2023/08/01/preventing-ait-sms-spam-attacks/

12/05/2023

SMS is one of the most secure and reliable mobile messaging channels available, making it the ideal way to deliver one-time passwords.

Our latest blog explores what an OTP user journey looks like, Textlocal customer successes with one-time passwords, and how your business can get started 📱🔒

SMS is one of the most secure and reliable mobile messaging channels available, making it the ideal way to deliver one-time passwords. Many of Textlocal’s existing customers benefit from the instant delivery and accessibility of text messaging to support the verification process. For those unfamil...

29/03/2023

In a survey conducted by imimobile, it found that 85% of people who chose SMS as their preferred method of business communication like how easy it is to use.

Adding SMS to your communication strategy can add real value to both your business and your customers.

Read the full guide here: https://bit.ly/40gKNxv

09/02/2023

"Customers love the real-time updates as it's one less thing for them to worry about. They feel like they are receiving great customer service which brings them back to order again and again."

Our latest case study shows how SMS has helped The Flower Lounge deliver improved customer service and reduce admin time.

Read more here 👉 http://bit.ly/3jITMYe

01/09/2022

Textlocal customer, The Massage Rooms, uses our API Gateway to automate customer booking communications, saving staff from hours of manual admin work each week.

Read more in our latest case study here 👉
https://bit.ly/3TpLz8i

With an increase in bookings and a total reduction of human error, The Massage Rooms utilised Textlocal's Bulk SMS software to improve client communication.

11/08/2022

In a world where customers are able to contact businesses via multiple mobile channels such as SMS, WhatsApp, RCS, Email, and Social Media to name a few, deciding how best to use each channel for your business can be daunting.

Our latest blog looks at how and why SMS and WhatsApp are clear winners for real-time customer communications and which channel you should use for your business’s strategy.

The rapid adoption of mobile devices over the last decade has created a new era for customer engagement. With more customers using smartphones and tablets to communicate with businesses, brands can now engage with them at strategic touchpoints across the marketing funnel. With so many mobile communi...