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Monday 7am - 5pm Tuesday 7am - 5pm Wednesday 7am - 5pm Thursday 7am - 5pm Friday 7am - 5pm

A&A Electrical, 234-262 Maybank Road, London (2026)

22/10/2025

Stavri Minev: Setting the standard for Customer Service at A&A

With nearly a decade of experience, Stavri has become the standard for customer service, combining deep technical expertise with a genuine passion for helping clients succeed.

His journey from warehouse assistant to cable cutting operative to Internal Sales Advisor is a story of . Today, Stavri provides support and solutions that keep customers’ projects running smoothly, helping to reduce downtime and prevent unnecessary returns.

Recognised for his excellence in developing component package solutions, Stavri was proudly awarded the Curiosity award for improving first-time fix rates, boosting lift uptime and client KPI performance - a true testament to his innovation and contribution to the business.

Stavri shares "helping customers get the correct materials on time, so they can do their job efficiently – that’s what drives me. No two days are the same – whether I’m preparing quotations, sharing product knowledge, or recommending the correct materials to keep customers projects running smoothly, it's rewarding".

Known for making every customer feel valued and supported, Stavri also takes pride in teamwork: “We’re all here to help each other and support our customers. That’s the part of my role I value most”.

Thank you, Stavri for your dedication, technical insight, and for setting a shining example of customer service at A&A.

22/09/2025

Reliability in Motion at A&A - For 19 years, Marcila has been a steady force ensuring customers get their orders as promised. From carefully picking and packing with expertise to overseeing van deliveries - all to ensure every order arrives on time.

She finds joy in the process of picking and packing, knowing these actions have a direct impact on customer satisfaction. As she puts it, “the best part of my work is that I get to do what I am passionate about. I enjoy helping my colleagues, whether it’s printing orders or checking the van deliveries - we’re all in it together.”

With her passion for the company and her commitment to seeing A&A grow, Marci continues to be a cornerstone of the warehouse team – ensuring detail and customer satisafaction is at the heart of long-term success.

Thank you, Marcila, for 19 years of commitment and dedication. We look forward to continual growth as part of the warehouse team.

&A

22/08/2025

This week, we were thrilled to welcome the team from PIP Lift Service Limited as we handed over the Fegime toolkits – ensuring the apprentices are well–equipped with top–class tools to hit the ground running.

This step is more than just providing equipment; it represents our commitment to supporting apprentices on their journey, helping the next generation launch their careers with confidence and with the correct tools in hand.

The future looks bright with PIP’s fantastic apprenticeship scheme, giving young people huge opportunities to learn, flourish and succeed. As a trusted supplier, A&A are proud to support this initiative and wish all the apprentices the very best in their careers ahead.

A big thank you to Fegime UK and our brilliant suppliers for making this possible:
Aico, Airflow, Ansell, Carl Kammerling, Kewtech, Metpro and Schneider.

19/08/2025

Dean Watson: 9 + years of growth at A&A!

Dean’s journey reflects progression in its truest sense – from picker & packer to goods in support, loading of deliveries and this year stepping up as Team and Project Team Leader.

In his new role, Dean leads warehouse operations, from revamping layouts to improving goods loading procedures - driving lasting efficiencies across the business.

His responsibilities span from setting up delivery vans, coordinating drivers for on-time orders, ensuring accuracy and quality. His passion for the role is reflected in his commitment to quality: no delays, correct packaging and efficient deliveries.

Leading with vision and purpose, Dean continually drives operations forward, championing adoption of EV vans and app-based tracking of deliveries. His leadership reflects adaptability and determination to strive for growth.

In his words: “The nine years at A&A have been invaluable and rewarding - I am grateful for it. Every day is a chance to learn something new and keep pushing through.”

Thanks Dean, for your support and embodying growth and leadership at A&A.

&A

05/08/2025

Steve: Setting the standard for Customer Trust, Experience, and Solutions at A&A.

Steve Rugg stands as a pillar of reliability, expertise, and relationship-driven service with over 22 years in the electrical industry. He began his journey at WF Electrical, honing his skills before joining A&A, where he has navigated a multifaceted career with us.

Steve’s hard work and dedication in the past years have left no stone unturned in the business. Dedicating eight years to the Internal Sales Team with a special focus on key accounts and exports, and now driving excellence at the Trade Counter - Steve continues to be an invaluable asset to the team.

Throughout his career, his ethos has remained constant: a commitment to always putting the customer first. Steve shares “nothing compares to the value of face-to-face interactions. I thrive on listening to customers, offering tailored solutions, and making certain that every order is not just placed, but placed correctly.
Customer feedback is everything - it guides us forward and shapes the path we take.”
Steve sets the standard at A&A with his thoroughness and attention to detail - “I pride myself on customer satisfaction – my experience means I can always offer knowledgeable advice and trustworthy solutions”.

Steve has built strong industry relationships through integrity and diligence, ensuring every order is spot-on. He’s also led digitisation efforts that have streamlined our systems for greater efficiency, always with a focus on better service.

Thank you, Steve, for your knowledge, dedication and the high standard of customer care you offer to our team and to every customer.

28/07/2025

A&A is delighted to highlight our team of drivers who build long term connections with our customers. Small gestures – like giving pastries and biscuits towards our customers is a genuine action for the relationship shown every day.

It’s about a supportive bond between our drivers and customers, coming to celebrate every successful delivery for our customers. Simple acts of appreciation – whether treats, a voucher, or a friendly word- can go a long way in making interactions more rewarding and collaborative.

Thank you to our team of drivers for being the bridge between A&A and our customers, and for consistently delivering service with a smile.

25/07/2025

We interviewed the team at A&A for National Talk in an Elevator Day to find out: Who would they like to get stuck with in a lift? Their answers were as fun and diverse as the team itself - from favourite actors, to rappers and singers. It turns out, when the team comes together it brings a simple spark with few laughs.

Who would you choose and why? Tell us for !

24/07/2025

Strengthening Our Partnership with Avire

Earlier this week, our team at A&A had the pleasure of hosting Avire for an in-depth product training session. From live demonstrations of products to expert-led insights, the session equipped our staff with valuable knowledge on Avire’s latest innovation and technology.

This session reflects our ongoing commitment to:
1. Delivering excellence and enhanced safety for our clients
2. Empower our team with up-to-date product information
3. Building a future ready team

Our collaboration with Avire continues to grow, aligning with our shared vision of reliability, innovation and continuous improvement.

A huge thanks to Oscar Martin & Avire team for your time and expertise - we look forward to growing even further!

&A

17/07/2025

Excellence in progress at A&A - Ryan’s Quality Award
At A&A, our unwavering continuous improvement of who we are is part of our commitment to . We are thrilled to recognise Ryan for his amazing efforts in elevating warehouse organisation, particularly around the cable products and inventory areas.

By streamlining product locations and enhancing accessibility, Ryan has made it effectively smoother for the team to locate items quickly and efficiently. His proactive approach not only saves time but also contributes directly to a smoother, more efficient operation.

We are proud to acknowledge this achievement, John presented Ryan with a Quality Award – recognising his attention to detail, initiative, and commitment to making A&A better every day.

Well done, Ryan and thank you for embodying our values and driving excellence every day!

10/07/2025

Diana: A symbol of growth, grit, and genuine customer care

With over 15 years at A&A, Diana’s journey from Warehouse Assistant to Supervisor is a true story of . Her rise has especially been impactful from when Luis Joao and A&A’s strategic move toward digital transformation materialised. Embracing tech-led processes and ditching outdated, paper-heavy systems, Diana has led from the front - boosting productivity and streamlining operations.

Diana holds an unwavering drive for customer satisfaction that sets her apart. From maintaining accurate system information on product availability and stock levels, to ensuring the warehouse flow is streamlined to ease access to popular products, Diana's ‘can-do’ attitude to order fulfilment, if that means keeping the doors open till late to meet for a critical deadline, it'll be done. In her own words: “It’s about going the extra mile. If a customer has an urgent order, we’ll stay open to make sure it’s ready. That’s how we create value - they know we’ll deliver. Literally.”

Diana’s hands-on approach is the heartbeat of her leadership style - She shares “Working at A&A is like being part of a family,”. “It can be challenging, but for all the right reasons. We’re always pushing to improve our service levels. I like to be proactive and solution-driven - every day brings a new challenge and a new chance to make a difference.”

From all of us at A&A: Thank you, Diana, for your work ethos.

27/06/2025

This month, we’re shining a light on Joanne Smith, our HR / Operations Administrator. With over twenty years of experience at A&A, Joanne has been integral to our success. She brings a wealth of knowledge across the business, where she has built strong communication and organisational skills.

In her current role, Joanne ensures seamless internal support across all functions, whilst also driving compliance with ISO standards.
In recent years, ISO accreditations have been achieved with no recommendations – an accomplishment Joanne can be extremely proud of. In addition, Joanne ensures that all servicing for onsite equipment and health & safety assessments are adeptly managed, to maintain compliance and create a safe, well-organised workplace. Joanne comments: "Over two decades have passed incredibly quickly, I have seen so much change and progression which has led to the business being in such a strong position today. I’ve had the pleasure of working across many functions within the business and take great pride in building positive relationships, supporting colleagues, and contributing to a strong working environment."

As a trained Mental Health First Aider, Joanne is passionate about supporting staff mental health and wellbeing: "It’s so important to me, and means a lot that employees trust me to support them confidentially." Thanks Joanne for your dedication and drive – we wouldn’t be where we are today without you!

17/06/2025

A prime example of how we keep through our pillars with solid supplier relationships.

A&A takes pride in reliable and responsive supply chains. When one of our local organisations was unexpectedly running out with their PPE order, we were ready to step in. A big shout to our long standing partnership with our trusted supplier Portwest, we were able to turn around high - quality, branded products in 2 days, preventing the local customer from a crisis. A special thank you to Steve from Portwest, who went above and beyond by delivering hand goods directly to our trade counter. This order is now with local customer - just as promised and on time.

This is a testament to our people working with purpose and our processes to support our customers when it matters most.

A&A Electrical

22/10/2025

22/09/2025

22/08/2025

19/08/2025

05/08/2025

28/07/2025

25/07/2025

24/07/2025

17/07/2025

10/07/2025

27/06/2025

17/06/2025

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Monday	7am - 5pm
Tuesday	7am - 5pm
Wednesday	7am - 5pm
Thursday	7am - 5pm
Friday	7am - 5pm