29/09/2026
A slow snagging process can undo months of good sales work.
One unresolved defect, one slow response, one homeowner left waiting. That's often what buyers remember, and what they tell friends and family, long after the sale is done.
The Defects & Snagging module is built to close that gap.
Homeowners report issues digitally, with photos and a floorplan pin, so nothing gets lost in translation.
Issues route straight to the right contractor, with service levels tracked from report to resolution.
Homeowners and contractors book appointments in the same platform, and can share feedback once the job is done.
Fewer complaints. Faster fixes. A reputation that holds up long after handover.
Curious how it works for your developments? Ask us how Defects & Snagging protects your reputation after handover.