Kare Knowledgeware

27/02/2020

It is understood by now that customer experience is the key competitive differentiator in the corporate world.

Interesting article focusing on 'Customer Service Trends for 2020'.

https://bit.ly/2uAjtk9

Customer Service Trends 2020 By Andrew Mort - February 26, 2020 0 54 views Tweet Image: Shutterstock Companies now know that customer experience is the key competitive differentiator. Data shows that organizations which excel in CX outpace laggards on the S&P 500 index by almost 80%. Their customers...

26/02/2020

2020 is in Full Swing!!!

Here’s how AI and machine learning are radically restructuring the way we’ll work.

https://bit.ly/2HVdkSy

2020 is in full swing—and here’s how AI and machine learning are radically restructuring the way we’ll work.

26/02/2020

"90% of traditional banks are expected to automate customer interaction by 2020".

https://bit.ly/32sB7mj

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Helping organisations transform their customer experience through Cognitive AI.

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How to enhance the customer experience in the Fintech Industry By Sarah Amundsson - February 25, 2020 0 4 views Tweet Source: Mohamed_hassan – Pixabay Fintech or Financial technology is the industry that delivers traditional financial services in a technical manner. The industry has been there for...

25/02/2020

Conversation between humans and computers through natural language processing (NPL) have evolved in the last couple of years.

Here are five ways how chatbots are making an impact on the banking and financial sector.

https://bit.ly/3aa83Tz

Banks have an opportunity to win more customers with banking chatbots and voice bots. Discover 5 key ways chatbots could improve banking in the new decade.

11/02/2020

2020 is all about

Our CTO, Michele Sama has shared an in-depth explanation of 'how a company should choose the right AI solution' for optimum results.

Must Read!

https://lnkd.in/gmHWgq6

10/02/2020

As the debate over AI's potential for Good vs Harm continues, here are 8 wonderful examples by Forbes about how AI is making a positive impact on society.

https://bit.ly/2H97VH8

Many of the headlines about artificial intelligence warn of its dangers. However, artificial intelligence (AI) can be and is being used for good in many ways from improving the accessibility for people with disabilities to building our resilience to natural disasters.

10/02/2020

The importance of keeping the customer experience at the forefront of the digital transformation has never been more crucial.

Interesting article talking about the key points of collaboration between the CIO and CMO for the best CX in your company!

https://bit.ly/3bqMsYf

CTO at Rufus Leonard discusses on the importance of close CIO and CMO collaboration and how they can deliver truly differentiating experiences for their customers.

04/02/2020

How AI is offering value in the medical sector.
Must Read!

https://lnkd.in/eGd94k4

Actually, it already has.

04/02/2020

As the debate around conversational AI continues in the corporate sector, our business development lead (Steyn Elshout) has shared his views on "What Businesses Need To Know About Artificial Intelligence with reference to CX".

Read more by clicking on the link below!!!

Consumers are becoming increasingly critical when it comes to having contact with an organization. Waiting is out of the question, and if they are addressed (by telephone or in a chat) and if they are looking for information themselves, they want the right answer quickly and adequately.

30/01/2020

Interesting article by Forbes Technology Council! 🔥
Explaining several ways for businesses to improve their customer experience.

https://bit.ly/36EOssm

Book a demo with us now to know more about knowledge automation!!!

https://karehq.com/

Technology offers several ways for businesses to improve their customer experience.