What are the opening hours?

Monday 8am - 6pm Tuesday 8am - 6pm Wednesday 8am - 6pm Thursday 8am - 6pm Friday 8am - 6pm

MCS Group

Name: MCS Group
Address: The Plaza, 100 Old Hall Street, Liverpool, L39QJ, GB
Telephone: +443300244222
Price range: ££

IT Support & Communications - MCS have been providing professional IT and telecoms services throughout the North West since 1988.

25/09/2026

Feedback Friday💬

While MCS is based in the North West, some of the businesses we support have teams and employees working much further afield📍

Whether someone is working from home, travelling for business or based overseas, distance shouldn’t become a barrier to getting the help they need.

Wherever your team is working, the standard of IT support should remain the same - responsive, clear and focused on getting them back to work as quickly as possible👏

For businesses with teams working across different locations, having an IT partner that understands your business can help keep everyone connected, supported and productive.

Does your business have employees working remotely or internationally?
Get in touch with our team today:
✉️ [email protected]
📞 0330 024 4222
🌐 https://eu1.hubs.ly/H0ypyY50

17/09/2026

🏡 Another brilliant Right at Home Annual Conference!

Over the past two days, Stuart and Rhys have been representing MCS Group at the Right at Home Conference 2026, catching up with franchise owners and teams from across the UK.

As a long-standing partner to businesses across the Right at Home network, the conference is a great opportunity to reconnect, meet new faces and hear what’s happening across the network.

Our Senior Account Manager, Stuart, said:
💬 “It’s always great to catch up with the Right at Home network and the franchise owners and teams we work with. The conference gives us a chance to hear what’s happening across the network, understand what franchises need from their IT and communications, and have some really useful conversations about how we can continue to support them. It’s been another brilliant event!”

A huge thank you to Right at Home for having us again and for putting together another fantastic conference!👏

And thank you to everyone who took the time to catch up with Stuart and Rhys over the past two days - it was great to see so many familiar faces and make some new connections too🤝

09/09/2026

🏆 Service Heroes of the Month 🏆

Great IT support isn't just about having the technical knowledge to solve a problem - it's about making sure the person you're helping understands the solution too.

Technology can be complicated, but the way we communicate it doesn't have to be. Whether that means avoiding technical jargon, explaining something in a different way or simply taking the time to talk a customer through an issue, adapting our communication can make all the difference to their support experience💬

A huge congratulations to Kyle and Rhys, our August Service Heroes!👏

Both received some brilliant feedback throughout the month, demonstrating the patience, knowledge and customer-focused approach we aim to deliver across our Service Desk.

At MCS, we believe effective support means meeting customers at their level. Clear communication is just as important as finding the right solution.

Is your current IT provider making it more complicated than it needs to be?
With proactive support, clear communication and a team that takes the time to understand your business, we're here to make IT simpler.

📞 Call us on 0330 024 4222
📅 Book a meeting and start the conversation today: https://eu1.hubs.ly/H0ybdXk0

25/08/2026

What does it take to move an entire office - without bringing business to a standstill?🤔

When long-standing MCS client David Roberts & Partners (Insurance Brokers) Ltd relocated to their new Southport office, there was much more to consider than simply moving existing equipment from one building to another.

With more than 50 employees to relocate within a three-week project timeline, careful planning was essential to ensure the technology was ready when the team arrived - with minimal disruption to day-to-day operations.

Reflecting on the project, Craig Prunty, Group Head of IT at DR&P, commented:
“Even under the pressure of a demanding deadline, the MCS Group engineers remained professional, collaborative, and focused on delivering a smooth transition with minimal disruption.”

👇Take a look behind the project and see how our team delivered the move! Read the full DR&P project case study below:
https://eu1.hubs.ly/H0xQH3_0)

31/07/2026

Outstanding IT support isn't just about fixing problems - it's about responding quickly, communicating clearly and being there when our customers need us most🤝

This month's feedback highlights what we strive to deliver every day: fast response times, clear communication and a service our customers can rely on. Whether it's getting someone back up and running in minutes, keeping clients informed throughout the process or simply being there when they need us, these are the moments that make a real difference.

A huge thank you to Wendy, Barry and Suzanne for taking the time to share their feedback. Customer feedback like this is always appreciated and is a fantastic way to recognise the incredible work our team delivers each day.

Constantly chasing your IT provider or being left on hold? Let's change that. Get in touch with our team today.
✉️ [email protected]
📞 0330 024 4222
🌐 https://eu1.hubs.ly/H0xmcqC0

23/07/2026

🏆 Employee of the Quarter 🏆

A huge congratulations to Connor for being named our Employee of the Quarter for Q2 2026!

Since joining MCS Group, Connor has consistently demonstrated the qualities that make a real difference - not just to our clients, but to the whole team. This quarter was no exception👏

Connor is recognised for his positive, can-do attitude, his willingness to learn and develop, and his ability to simply get on with the job without fuss. His professionalism, reliability and consistently high standard of work have earned him fantastic feedback from both colleagues and clients alike.

Congratulations, Connor - a thoroughly deserved achievement. Keep up the fantastic work!

06/07/2026

🏆 Service Heroes of the Month 🏆

Consistency is what turns great service into exceptional service.

Month after month, our service desk team go above and beyond to deliver the responsive, friendly support our clients rely on. Whether it's resolving issues quickly, communicating clearly, or taking the time to support users with patience and understanding, it's these everyday interactions that make the biggest difference.

A huge congratulations to both Bens for being recognised as this month's Service Heroes! 👏

A special mention goes to Ben Cranham, who has now achieved Service Hero for an incredible fifth time - a fantastic achievement and a real reflection of his dedication to delivering exceptional customer service.

Thank you both for your continued hard work and commitment to our clients. It's thoroughly deserved!

Looking for an IT partner that puts service first? Let's have a conversation.
📞 Call us on 0330 024 4222
📅 Book a meeting: https://eu1.hubs.ly/H0wHPD00

30/06/2026

MCS Group has ranked #79 globally in the prestigious MSP 501, making us the fifth highest-ranked Managed Service Provider in the UK.

Having climbed from #101 in 2025, breaking into the global Top 100 is a huge milestone for our business and a fantastic achievement for the entire MCS team.

The MSP 501 is one of the managed services industry's most respected global rankings, recognising providers that demonstrate operational excellence, innovation, financial strength, and long-term business sustainability. To be ranked among the world's leading MSPs is something we're incredibly proud of 👏

A huge thank you to our amazing team, our clients, and our trusted partners. We're excited to keep building on this success.

👉Read more about our journey to #79 and what this recognition means for MCS Group: https://eu1.hubs.ly/H0wzy600

25/06/2026

🎉 We're proud to share that MCS Group has once again been recognised on the 2026 MSP 501 list, recognising the world's leading Managed Service Providers 👏

Being named in the MSP 501 is a significant achievement within the managed services industry, recognising providers that demonstrate operational excellence, innovation, and a commitment to delivering outstanding outcomes for their clients.

This recognition reflects the hard work of our incredible team, the trust of our clients, and our continued investment in delivering secure, proactive, and future-focused IT services.

Read the full article: https://eu1.hubs.ly/H0wstvG0

15/06/2026

Staff Spotlight 🔦

This month, we're shining the spotlight on Joe from our Service Desk team.

Over the past 9 months, Joe has become a fantastic asset to MCS, supporting clients with more complex technical issues, helping train new starters, and always being willing to lend a hand wherever it's needed.

One thing that stood out from Joe's spotlight was just how important communication and relationship-building are within his role. While technical expertise is essential, it's the ability to explain solutions clearly and support clients with confidence that really makes a difference 🤝

When asked what he enjoys most about working at MCS, Joe's answer was simple: the people. From supporting one another as a team to sharing plenty of laughs along the way, it's this close-knit culture that makes MCS such a great place to work!

Thanks for all your hard work, Joe - we're lucky to have you as part of the team 👏

👉 Swipe to learn more about Joe!

Address

The Plaza, 100 Old Hall Street
Liverpool
L39QJ

Opening Hours

Monday	8am - 6pm
Tuesday	8am - 6pm
Wednesday	8am - 6pm
Thursday	8am - 6pm
Friday	8am - 6pm

Telephone

+443300244222

Website

https://mcsgroup.net/

Alerts

Be the first to know and let us send you an email when MCS Group posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to MCS Group: