Connected Numbers IVR auto attendant

Connected Numbers IVR auto attendant Connected Numbers offer more unique features and services than you can wave a stick at!

From basic Voicemail and Call Recording to advanced Telesafe and network based Call Conferencing features. IVR stands for Interactive Voice Response, which is an automated call distribution platform. A virtual receptionist really, which allows your callers to navigate to the person or department of your choice, using the touchtone buttons on their phone's keypad. This is a network based service wh

ich means you don't need any hardware or software at all. Two major benefits of this are that it can greatly increase your call handling ability without the need for dedicated reception staff, plus its fully scaleable to any size organisation, large or small. It offers a highly efficient and flexible service, making sure calls go to the right place without big investment or capital expenditure cost. No matter the size or complexity IVR is personalised to your exact requirement which can be managed within the Number Manager web portal and requires very little training prior to use. Every network feature is available to you, including hunt groups, multi call, queuing to individual destinations, with live queue reporting, call recording, mid call transfer, time and date routing, data capture, geographic call routing and secure credit card transaction processing. This service can be fully personalised, offers inbuilt disaster recovery, offers inbuilt configurations and shows call activity and call answering performance in real time.

Address

116 Duke Street
Liverpool
L1 5JW

Telephone

08453 400 222

Products

We have a wide range of numbers; 0800 freephone, 0808 freephone, 0845 local rate, 0844 local rate, 0843 local rate, 0330 mobile rate, 0333 mobile rate, 0870 national rate, 0871 national rate, 0872 national rate, 0300 public sector and UK city codes. We also have a wide range of services; IVR auto attendant, Call queing, Call recording, Conference calling, Data capture, Disaster recovery, Fax to email, Geographic plans, Hunt groups, Mid call transfer, Multi-call, Number manager, Ratio call plan, Tele safe, Time & day call plan and Voicemail.

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