12/05/2026
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You walk into the office on a Monday morning, and a member of staff tells you a folder of important client files in SharePoint has been deleted. Not by them, but by a colleague who left the company three months earlier. You go looking. The files are gone. You assume Microsoft will have a backup. ๐ง๐ต๐ฒ๐ ๐ฑ๐ผ ๐ป๐ผ๐.
This is not a far-fetched scenario. It is one of the most common situations I come across in small business IT, and it usually starts with the same misunderstanding.
Most business owners assume Microsoft 365 data is automatically backed up. It is not. Microsoft keeps the platform running, but your data is your responsibility, and the protections built in only last a matter of days. Once that window closes, deleted emails and files are gone for good. This article...