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Monday 9am - 5am Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

CICI Group

Innovation through technology for all of your Communication and IT requirements.

Partner with CICI Group for all your business technology needs, delivered with a unified and exceptional quality of service.

06/05/2026

Ever get that sinking feeling when your video call drops or file uploads crawl to a halt, right when you need things to just work?

A lot of Midlands businesses are still paying top rates for internet speeds that barely keep up with the day-to-day. Turns out, you could get 10Gbps full-fibre speeds for about what you’re already spending.

If you could fix slowdowns without raising your monthly bill, would you make the switch?

Find out more:https://hubs.ly/Q04fpq6K0

24/04/2026

Ever opened your business mobile bill and done a double take?

You had no idea three of your drivers blew through their data limits last month, and now you're looking at overage charges you didn't budget for.

Sound familiar?

That's exactly what EE Optimiser prevents.

It works quietly in the background on your EE business account. The moment a SIM hits its data limit, it automatically upgrades to the next plan, so your team stays connected, your operations don't stall, and you're charged just £2.50 for that SIM.

No monthly fee. No setup cost. Nothing unless it's needed.

Perfect for haulage, logistics, or any business with a mobile team that uses navigation, delivery apps, or video calls on the go.

Spending more than £2.50 on overage charges right now? Let's talk.

Book a quick call or visit our website:

https://hubs.ly/Q04dbBGC0

21/04/2026

Phone bill comes in. It's higher than expected.

A few people went over their data and the overage charges have added up.

It's a frustrating problem because it's so hard to predict.

Our Optimiser with EE means if anyone goes over their data, they're automatically moved to the next plan for that month.

It costs £2.50 for that SIM. If it's a quieter month and nobody goes over, you pay nothing.

It only costs anything when it's actually needed. Feel free to get in touch if you want to know more.

Find Out More:
https://hubs.ly/Q04cJJ5H0

14/04/2026

📣 Big news for Leicestershire businesses!

CICI Group is now offering FibreLight Plus, and it could be a game-changer for how your business stays connected, secure, and online.

Here's what you get in one easy bundle:

✅ Ultra-fast business-grade fibre broadband
✅ 24/7/365 Enhanced Business Care, so help is always on hand
✅ SecureEdge DDoS protection, keeping your network safe from attacks

All for less than the cost of buying each service separately. 💰

If your business depends on a reliable, fast, and secure internet connection, this is worth a look.

We're working with local businesses right across Leicestershire, and we'd love to chat about how FibreLight Plus could work for you.

📲 Get in touch with us today to book a FREE, no-obligation connectivity assessment. No jargon, no pressure, just honest advice.
https://hubs.ly/Q04byCl20

Tag a local business owner who needs to see this! 👇

08/04/2026

Quick question: if you could pay less each month for the exact same car, would you?

Of course you would.

Now ask yourself, when was the last time anyone actually looked at your business broadband or phone contract? These are the bills that auto-renew in the background, quietly getting more expensive while delivering the exact same service.

Nobody gets excited about reviewing their telecoms. We get it. That's exactly why we work alongside businesses to make sure you're never locked into paying more for the same solution.

We get to know your current setup, find out whether anything needs to change come renewal time, and benchmark everything against what's out there right now. Then we come back to you with clear, honest answers.

You're either already on a great deal, or, more often than not, we find upgrades to your current setup for the same price or less than you're paying today.

No hassle. No legwork on your end. Just straight answers and real savings.

Get in touch and let's find out where you stand. 📉

https://hubs.ly/Q049QmJb0

31/03/2026

We understand, you've got a business to run.

Reviewing your broadband, phone lines and mobile contracts isn't exactly at the top of your to-do list.
That's where we come in.

We'll do the digging for you, completely free, no obligation. We look at what you're currently paying, flag anything you don't need, and show you what better options are out there.

If there's something you've been curious about, like upgrading your broadband, getting better mobile deals, or moving to a modern phone system, but you just don't know where to start, we'll do the research and bring solutions to you that actually make sense for your business.

It takes minimal time on your end and most businesses we speak to are surprised by how much they could save.

Book a free review at https://hubs.ly/Q048RpK10 or just send us a message.

23/03/2026

Our new website is almost ready to launch...

That said, you might notice a few hiccups along the way. If our site seems a little slow, temporarily unavailable, or looks a bit different than usual, don't worry! It's all part of the process, and it'll be worth the wait. 🙏

We just wanted to give you a heads-up so nothing catches you off guard. Your patience and continued support is really appreciated at this time.

Stay tuned... we look forward to showing you what we've been building. ✨

13/03/2026

Most companies have no idea where their assets actually are.

They accept 15% loss as "normal." Equipment worth thousands walks off sites. Assets get double-booked across locations.

Nobody can answer: "Where's that thing?"

If you're managing assets across multiple locations, construction sites, warehouses, transport, retail, you know the problem.

Real-time tracking fixes it.
No complex setup.
No IT headaches.
Simple tags.
QR activation.
Battery lasts 2-3 years.

What you get:

Real-time visibility across the world
Lost/stolen asset recovery built in
Control over who sees what
Your team protects assets instead of chasing them

Simple as that.

Logistics, supply chain, construction, facilities, retail, if you're managing valuable assets, this matters.

What's costing you the most? Lost equipment? Theft? Visibility gaps? Comment below.

Would love to know what you're dealing with.

12/03/2026

Have people been solving the wrong problem in offshore BPOs for 20 years?

The industry spent billions on accent training.
• 4–8 weeks per agent.
• £500–£2,000 a head.
• Repeated every single hire cycle.

And the CSAT scores still didn't move.

Because the problem was never the agent.
The agents were fluent. Skilled. Empathetic.
Customers just couldn't hear it.

What changed?
12 of the top 20 BPOs stopped training accents out of humans.
They started processing speech at the infrastructure level, in real time, on-device, with zero stored call data.

The results:
✅ 8–18% AHT reduction
✅ Up to 20% CSAT uplift
✅ 25% jump in Agent Satisfaction
✅ 97% voluntary agent adoption rate

The agents didn't change. The infrastructure did.

If you're running a BPO and still relying on accent training as your quality lever, I'd love to show you what the alternative looks like through our partnership with Sanas!

Drop a comment or DM me. Happy to share a 2-minute live demo.

11/03/2026

On-prem or cloud? Where does your team sit right now?

We've been having this conversation a lot lately with businesses across the UK, and it's interesting, there's no "wrong" answer here. Some teams love the reliability of what they've got. Others are exploring what else is out there.

Here's what we're noticing though: the teams that have moved to cloud aren't just saving money (though that's a nice bonus). They're getting something more valuable, visibility and flexibility.

One transport and logistics company we worked with recently couldn't see what was happening with their calls. No reporting, no insights, no way to understand peak times or staffing needs. They were basically flying blind. After moving to a cloud solution, they could track everything in real-time and actually plan around it.

But here's the thing: There's a lot of noise out there. Webex, 8x8, RingCentral, Dialpad... they're all good platforms. But they're built differently, and you need the right fit for your business.

That's where we come in. We're not tied to any single platform, we work with all the major players. Our job is to actually listen to what matters for your company and help you figure out what makes sense. No pressure. No sales pitch. Just honest advice.

If you're thinking about exploring cloud voice, or just want to chat through what's involved, we offer free consultations. We'll talk through your situation, answer questions, and help you work out the best path forward.

Whether you're ready to make a move or just curious, we're here to help.

Address

5 Warren Park Way
Leicester
LE194SA

Opening Hours

Monday	9am - 5am
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Website

https://www.cicigroup.co.uk/

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