CoolCare

31/08/2026

Want a first look at CoolCare’s latest updates and the chance to ask a product expert your questions? 💻

Join our upcoming New Feature Walkthrough and Question & Answer Session on Friday, 4th September at 2:00 pm.

This free 45-minute session will begin with a demonstration of updates introduced over the past month, followed by a live Q&A.

You’ll have the opportunity to:
✅ Explore CoolCare’s newest features
✅ Ask general “how-to” questions
✅ Pick up useful tips and tricks
✅ Discover ways to get more from your software

Questions will be answered through Zoom’s Q&A feature on a first come, first served basis. We recommend preparing your question in advance, ready to paste into the Q&A box.

Register now: https://us02web.zoom.us/webinar/register/WN_W4g81l9pTmyu_ELiqm__kw #/registration

26/08/2026

Could your HR dashboard be doing more to support your team? 👥

Join today’s CoolCare masterclass – Getting the most from your HR dashboard, at 12:00 pm.

Our product expert will show you how to use HR widgets and reports to monitor DBS, PVG and PIN information, probations, inductions, appraisals, supervisions and missing staff details.

Save time and keep important HR actions visible at a glance. 💡

Register now: https://us02web.zoom.us/webinar/register/WN_pAHnU7abSB2MddrpX8rJnA #/registration

The CoolCare masterclass sessions take you through some of the hidden treasures on CoolCare, hosted by a product expert. Each session looks at ways CoolCare can make your life easier and save you time. Having the correct information to hand for your team members is vital to the smooth running of you...

24/08/2026

Want a clearer view of your key HR tasks and staff information? 👥

Join our CoolCare masterclass – Getting the most from your HR dashboard this Wednesday, 26th August at 12:00 pm.

Hosted by a CoolCare product expert, this session will explore how your HR dashboard widgets can help you keep important information visible, support your legal and HR processes, and save valuable admin time. ⌛

We’ll cover:
🔹 HR-related dashboard widgets
🔹 DBS, PVG and PIN information
🔹 Probations and inductions
🔹 Appraisals and supervisions
🔹 The Staff Missing Information Report

Join us to discover practical ways to stay on top of your HR processes at a glance. 💡

Register now: https://us02web.zoom.us/webinar/register/WN_pAHnU7abSB2MddrpX8rJnA #/registration

21/08/2026

Could your workforce management system be making life easier for your care home team? 📈

The right tools can help managers approve holiday requests, find shift cover, keep staff informed and reduce time spent on paperwork. 🖥️

In this blog, we explore four ways CoolCare can support better workforce management:
✅ Increase efficiency and productivity
✅ Benefit from regular software updates
✅ Reduce time spent on admin
✅ Improve organisation across your team

With rotas, calendars, messaging and staff information brought together in one place, CoolCare helps managers stay organised, support their teams and create more time for the people who matter most.

Read our blog here: https://coolcare.co.uk/news-help/workforce-management-system-2/

Are you looking for ways to improve your workforce management system? We focus on helping you operate your care home in an efficient way.

19/08/2026

Are important HR actions easy to spot or buried among the day-to-day admin? 👀

Join our upcoming CoolCare masterclass – Getting the most from your HR dashboard, on Wednesday, 26th August at 12:00 pm.

Hosted by a CoolCare product expert, this practical session will show you how to use your HR dashboard to bring key staff information and upcoming actions into one clear view. ⌛

We’ll explore:
🔹 HR-related dashboard widgets
🔹 DBS, PVG and PIN checks
🔹 Probations and inductions
🔹 Appraisals and supervisions
🔹 Staff Missing Information Report

Discover how the right information, available at a glance, can help your team save time and stay on top of important HR processes. 💡

Book your place: https://us02web.zoom.us/webinar/register/WN_pAHnU7abSB2MddrpX8rJnA #/registration

17/08/2026

What does workforce control really look like in a care home? 👥

At CoolCare’s second Domain Knowledge Conference, our team explored the realities behind staffing, from sickness, holidays and unfilled shifts to agency use, payroll corrections and retention.

The scale of the challenge is significant. In 2026, CoolCare recorded 17.9 million staff clocking events, while shift requests handled through the system saved an estimated 17 hours of management time per care home each month.

But better workforce management is not only about collecting more data. It is about using the right information to spot patterns, reduce manual admin and help managers act before small issues become bigger problems.

The day also reinforced an important point: technology works best when it supports human judgement, gives teams greater visibility and creates more time to focus on staff and residents.

Read the full blog here: https://coolcare.co.uk/news-help/dkc-ii-care-home-workforce/

14/08/2026

Clear operational visibility starts with a system your team feels confident using. 📱

Adalbert Rugerza, Home Manager, shares how CoolCare gives him the functionality he needs to manage his home with confidence.

From daily administration to maintaining greater oversight, CoolCare helps managers stay organised, work efficiently and keep operations moving.

12/08/2026

In adult social care, staff turnover can reach around 31%, nearly double the cross-sector average of 15%.

And of the estimated 430,000 people who leave their roles each year, around 60% remain in care. They are not necessarily leaving the sector; they may be leaving one organisation for another.

So, what makes people stay? 🤔

In case you missed our webinar, Culture isn’t a perk – it’s your competitive advantage, you can now watch the recording. ▶️

Hosted by Iain Corrigan, the session features David Beattie, Founder and Managing Director of Care Ideals, exploring how workplace culture shapes retention, quality, regulatory outcomes and profitability.

Discover practical insights on:
✅ Creating a culture built on accountability and alignment
✅ Recruiting the right people—not simply the most experienced
✅ Recognising and developing long-standing team members
✅ Empowering staff to make decisions and grow
✅ Adapting your leadership style to different people and situations
✅ Protecting time to step back, think strategically and lead change

As David explains, culture is not something you fix once. It needs to be deliberately designed, communicated and strengthened over time.

Watch the recording here: https://www.youtube.com/watch?v=Aw5X_W7HhfE

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10/08/2026

Turn new enquiries into well-managed admissions with CoolCare.🏡

From the first conversation with a prospective resident or their family, CoolCare helps your team keep every detail organised and every next step visible.

With Occupancy Management, you can:
✅ View current occupancy in figures and percentages
✅ See a breakdown of residents by funding type
✅ Track potential discharges
✅ Manage enquiries from initial contact through to admission
✅ Record visits, assessments and follow-up actions
✅ Quickly identify enquiries with overdue tasks

You can also use Enquiry Connect to add an enquiry form to your website, sending submitted details directly into CoolCare, saving your team time and helping ensure no opportunity is missed.

📥 To set up Enquiry Connect free of charge, contact: [email protected]