HHH Consulting

20/07/2024

We're pleased to announce a new Service, Website Usabilty Review

Usability Testing (or 'are you really offering a great experience?)
Usability testing is a method of testing the functionality and ease of use of a website by reviewing all of the content, assessing the ease of access and use, as well as observing real users as they attempt to complete tasks on it.

You know of the age old saying “.. you can’t see the wood from the trees…”, well, like most things you create it’s your baby, you can’t have anything negative said about, it’s as good as it can be!

Well, that’s not always true. Often you see what you’ve created, you understand what it means, so everyone else must be of the sam opinion, no?

15/06/2023

Just finished a project for a small family business, auditing their 20+ PC's and a old Windows Server.

They have no one directly responsible for managing their IT, occasionally get 'a mate' to come in and help.

Apart from their software being so out of date they couldn't get support if they needed it, there was so much dodgy versions and unlicensed software, if they were caught they could receive a fine of 10% of their annual turnover, in their case about 300k (turnover not profit!) which could put them out of business.

The report I provided cost about 1.2k. If they wanted all of their PCs cleaned and made legal, it would be 3-4k of my time and about 5k in software licenses! Seems like a lot doesn't it, but just like insurance, you're hedging your bets against it costing a lot more, >10k vs 300k

09/05/2023

Just found this amazing tool that's coming soon. AI is coming to just about everything we do, and even design is being AI'd, I couldn't believe anything other than technical stuff, not design, artistic stuff.

Anyway, checkout https://uizard.io and signup at https://uizard.io/autodesigner/91aaf141 to be on the waiting list

Introducing Uizard Autodesigner, the next frontier of AI design. Generate multi screen UI mockups with text inputs. Sign up for exclusive access.

12/03/2023

Setting up Microsoft OneDrive so that a client can login to multiple computers or from home and their My Documents are all in sync, isn't difficult, but needs some thinking about, especially if other people login to those computers and shouldn't see the My Documents of the client

12/07/2022

Bloody hell, why do clients say things like "the user says the site don't work, fix it". How am I supposed to know the problem. Please, please at least ask for a screenshot or something!

20/06/2022

It's extremely difficult to work with a client that doesn't have to time to spend preparing text and images for their site. So my works stops and starts, and then is always rushed because of delays at the client end.
If you work with a contractor and don't either want to pay for help getting the data and images, remember, your time is valuable too, every hour you spend getting this information together, you're not focusing on your business.

This is fine, but don't then expect the high levels of development and delivery if the delays are at your end.

Just a thought

28/05/2022

My client didn't believe that complying with the Data Protection Act, was only for bug companies. A complaint from a customer who wanted their information removed from all records and historical databases etc, who had received another email from my client after this request, has caused them dearly.

Not only have they had to spend days and days providing details of how they store and protect customer information, they were fined £14k for non compliance!

I'm putting together a Data Protection review service to offer to clients to ensure they don't fall foul of thus Act.

28/05/2022

Sometimes, client's priorities change, and providing relevant content and insight into their requirements for their Web site means our schedules need to change. However, they never seem to realise that when they're are ready to restart, we might be in the middle of some else. Oh well, twas always thus!

05/05/2022

Developing a 'portal' site for a small business park, with a diverse group of independent businesses.
Very difficult to come up with a design when the individual businesses have such a different 'brands' and 'personalities'.

It's always difficult when there are many stakeholders, all wanting there businesses to stand out, when the real customer is the business park company who want their branding.

25/04/2022

Working on a family tree site for a friend of mine. As family history is recorded these days in hundreds of photographs being taken, my approach is to show family relationships and events by uploading photos and linking the people in them to each other and to the events the pictures show.

02/04/2022

Just completed a small project making sure the important data is backed up to the cloud in case of a fire or something stopping the company getting into their premises.
Was a little difficult persuading the client that backing up is important, but more importantly knowing that you can recover from a backup to new or wiped devices.
All good in the end.

16/03/2022

Do you need some support for your office IT equipment and software? Do you need help to get the best out of the programmes and tools you use?

Message me and I'm sure I can help either on site or remotely.