Eckoh

Name: Eckoh
Address: Telford House, Corner Hall, Hemel Hempstead, HP39HN, GB
Telephone: +44 (0)1442 458 300

The global leader in secure customer engagement

28/08/2025

In today’s digital landscape, customers expect seamless, fast, and mobile-first interactions when seeking support. 📱

Contact centers that fail to adapt to these evolving expectations risk losing valuable customers to more agile competitors.

Our latest blog explores the critical importance of a mobile-friendly contact center and provides actionable insights to help your organization stay competitive and meet the demands of the modern customer.

Stay ahead of the curve, read the full article now: https://eu1.hubs.ly/H0mCYNd0

26/08/2025

If your compliance tool is “pause/resume,” you’re not compliant under PCI DSS 4.0.1.

CallGuard enables SAQ-A eligibility by completely removing payment data exposure, whether your agents are remote, hybrid, or in-office.

Check out our PCI DSS v4.0.1 Reference Guide here: https://eu1.hubs.ly/H0mnkNp0

20/08/2025

Eckoh helps you bounce back and take action, supported by compliance experts who advocate for your success.

Our guide shows you how to go from reactive to resilient: https://eu1.hubs.ly/H0mnkKG0

18/08/2025

A major U.S. utility provider was losing payments when customers had to leave live chat to complete transactions.

With ChatGuard, agents can now take secure card payments directly in the chat with no redirects or interruptions.

The result? Faster payments, happier customers, and fewer lost sales.

Read the full story here: https://eu1.hubs.ly/H0mlKQ20

14/08/2025

We are thrilled to announce that Tim DeLisle has joined Eckoh as our new Chief Revenue Officer, where he’ll lead our global revenue strategy and drive growth across our sales, marketing, and partner ecosystems

As CEO Philpot noted, “Tim has proven leadership skills... His expertise in scaling revenue, fostering a high-performance sales culture, and executing innovative go-to-market strategies aligns perfectly with our growth ambitions.”

Tim added: “I’m incredibly excited to join Eckoh... I look forward to working with Nik and the talented Eckoh team to unlock new opportunities for growth, deliver even greater value to our clients, and continue building on Eckoh’s strong momentum.”

Please join us in welcoming Tim as he steps into a vital role in shaping the next chapter of Eckoh’s journey toward global expansion and enhanced customer engagement.

Reach more here: https://eu1.hubs.ly/H0mjZB60

12/08/2025

📘 Our guide walks through the real risks of PCI DSS non-compliance ⚠️ and how Eckoh helps you solve them fast.

🚀 Get the insights you need and download the guide today: https://eu1.hubs.ly/H0mhnsf0

08/08/2025

🔒 PCI DSS v4.0.1 is no longer on the horizon. Eckoh’s expert guide shows how to fix failed audits, eliminate PCI scope, and protect your agents and customers.

Link: https://eu1.hubs.ly/H0m8_k30

06/08/2025

Ash, our Head of Product, explains why secure payments are non-negotiable in AI-powered contact centers. Protecting customer data not only builds trust, it safeguards your brand’s reputation.

Don’t leave your business vulnerable. Ensure every transaction is secure, every time, when using Conversational AI.

👇 Learn how below.

04/08/2025

Every payment is a trust moment. One slip in security, and customers are gone. 80% won’t return if their data is mishandled.

💡 The fix? Remove the data risk altogether.

In this blog, Product Manager David Youkee shares how Eckoh keeps sensitive data out of your systems, securing payments by phone, web, or chat. No data to steal, no fraud to fear.

👉 Read David’s insights: https://eu1.hubs.ly/H0m78Kx0

31/07/2025

🔒 Turn Intelligent Self-Service into Secure Self-Service

Fast, AI-powered interactions are only as good as the trust behind them. Combining conversational AI with PCI-compliant payment solutions keeps every customer interaction smooth and secure.

💡 Deliver convenience without compromising security and protect what matters most.

👉 See how it’s Done: https://eu1.hubs.ly/H0lS60W0

29/07/2025

Digital wallets are the future of payments, and with Eckoh, your customers can securely pay with them across voice, chat, and web.

Accepting payments via digital wallets offers:

✅ More choice for your customers
✅ Less risk for your business
✅ No card data in your environment

Ready to protect payments and boost CX?

👉 Learn how Eckoh enables secure digital wallet payments: https://eu1.hubs.ly/H0lS6rY0

23/07/2025

Customers often abandon their purchases 🛒 at checkout due to clunky or limited payment options.

Offering secure omnichannel payments lets your customers pay how, when, and where they want — reducing drop-offs and boosting conversions. 📈

Want to learn how to keep more carts moving to checkout?

👉 Read our latest blog: https://eu1.hubs.ly/H0lS7_50

Address

Telford House, Corner Hall
Hemel Hempstead
HP39HN

Telephone

+44 (0)1442 458 300

Website

https://www.eckoh.com/

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