Lost in I.T.

03/11/2025

Artificial Intelligence (AI) is everywhere—it's the buzzword on everyone’s lips. Here’s a straightforward breakdown of the different Copilot offerings and how they can be used to enhance business performance whilst retaining control of your data.

https://liituk.com/latest-insights/ai-demystified-for-business/

13/10/2025

Cybersecurity Threats Facing UK Businesses: From M&S to JLR
Marks & Spencer, Co-op, Harrods, Kido Nurseries, Collins Aerospace, Asahi, Discord (yes, not technically UK-based), Renault UK, and Jaguar Land Rover — all very different businesses, yet all facing the same growing challenge: cybersecurity threats...

https://liituk.com/latest-insights/cybersecurity-threats-facing-uk-businesses-from-ms-to-jlr/

23/07/2025

Having IT issues is frustrating enough.

What makes them worse? Having to chase your provider to get them fixed. A great IT partner doesn’t wait for instructions - they take ownership.

They log, fix, and follow up.
They speak to vendors so you don’t have to.
They keep you informed - without jargon.
They solve problems at the root, not just patch them.

If your provider makes you feel like the project manager, it might be time to switch.

At Liit, we treat your business like our own.

Want to see how ownership really works in IT support? Let’s chat: http://dlvr.it/TM41Dy

10/07/2025

When your IT partner knows your business inside out, support is faster, smarter, and far less frustrating.

Here’s what sets a dedicated support team apart:

• Fast response from people who actually know your setup.
• No generic service desk queues.
• Advice that fits your goals, not someone else's script.
• A relationship built on trust, not ticket numbers.

If your current support feels more like a call centre than a partner, we’d love to show you a better way.

30/06/2025

What happens when your IT provider gets bought out?

When big firms buy out local IT providers things often change - and not for the better.

We’ve heard it time and time again from new clients:

• Their account manager vanished.
• Support became slow and impersonal.
• Costs went up, but service quality dropped.
• They felt like just another number.

That’s not how it should be.

At Lost in I.T we’re still proudly independent, local, and laser-focused on helping businesses like yours thrive. You’ll always know who you’re working with — and we’ll always pick up the phone.

If you’ve noticed things slipping, let’s talk. Sometimes a fresh start makes all the difference.

Book a no-pressure chat here: https://calendly.com/paulliit/letstalkit

27/05/2025

Ask Us Anything – Follow-Up
Thanks to everyone who reached out during our first Ask Us Anything session last week! A few great questions came through – here’s one we thought might help others too (shared anonymously, of course):

"Is my IT company just upselling me, or do I actually need all these cyber security tools?"

It’s a fair question – and one we’ve heard more than once. Off the back of the recent M&S cyber breach, we’ve written a blog that takes a closer look at this very topic.

https://liituk.com/latest-insights/what-cyber-security-products-are-worth-having/

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M&S (and Co-op) Cyber-Attacks: What Happened and What We Can Learn. The top cyber security products a business should aim to have.

14/04/2025

Is your online presence in need of a refresh? We're here to assist. Alongside exceptional IT support, we offer comprehensive web design services. Our skilled developers can create a stunning, responsive website to help your business shine.

Contact us for more information at 01442 933356 or email us at [email protected].

06/03/2025

Is your IT performing at its best for your business? We can provide an invaluable assessment with an IT audit. We'll tell you exactly where you could improve the security, efficiency, and cost of your business' infrastructure and network.

You'll be astonished at the results. Get better, more reliable support and contact us on 01442 933356 or by email: [email protected].

27/02/2025

What motivates us most at Lost in IT is working with clients across many different industries. Accounting, health, insurance, media, engineering, education - our expertise covers a diverse range of businesses.

Come & have a chat to see how we can improve the reliability and efficiency of your IT infrastructure - contact us on 01442 933356 or by email: [email protected].

14/02/2025

Have you ever considered your business' email security? Aside from spam filters and malware monitoring, are your emails also protected with SSL? You might also run a mailing list for clients and subscribers, do those messages pass DKIM, SPF, and DMARC authentication? Otherwise they may not be reaching their recipients.

If this all sounds complicated - it needn't be. We can help audit your email and communications - contact us on 01442 933356 or by email: [email protected]

11/02/2025

Public service announcement time - you should be aware that Microsoft 365 prices are rising due to AI-powered Copilot. But for a limited time users can avoid the increase by switching to 'Personal Classic' or 'Family Classic' plans.

Read more at The Register:

It's not auto-enrollment. It's just your current plan with extra Copilot for more money. Completely different

29/01/2025

If you're feeling out of the loop when it comes to Deep Seek, The Verge has you covered with a quick summary of events. It's a week that's turned the world of AI on its head, with no slow down apparent.

The Verge argues that the "most important thing DeepSeek did was simply: be cheaper." With AI becoming more and more essential to businesses, we'll soon reach the point where companies can't afford NOT to implement AI in their day-to-day operations.

Read more:

Did AI just disrupt Sam Altman’s job?