Secure Call Centre Voice Transactions
Semafone’s patented data capture method collects sensitive information such as payment card or bank details and social security numbers directly from the customer’s telephone keypad for processing. This prevents personal data from entering the contact centre, which protects against the risk of fraud and the associated reputational damage, ensuring compliance
with industry regulations such as PCI DSS. Semafone has achieved the four leading security & payment accreditations: ISO 27001:2013, PA DSS certification for its payment solution, PCI-DSS Level 1 Service Provider and is a Visa level 1 merchant agent.
