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Monday 9am - 5:30pm Tuesday 9am - 5:30pm Wednesday 9am - 5:30pm Thursday 9am - 5:30pm Friday 9am - 5:30pm

Nebula Cloud Ltd

Name: Nebula Cloud Ltd
Address: Unit 4 Riverside Business Park, Guildford, GU14UG, GB
Telephone: +443301227000
Price range: ££

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Nebula Cloud Ltd

Nebula is a leading SaaS provider of workplace communications software, delivering powerful, secure, and adaptable solutions and applications.

07/10/2026

17 seconds. That’s the average wait time for our partners.

And yes, that includes both wait time AND ring time. 📞 For comparison, the industry average is 3+ minutes

What makes it even better? Every CallSwitch One partner gets access to the same experience, no matter the size of their business.

Because great customer experience shouldn’t be reserved for the biggest companies.

Want to reduce wait times and deliver a better experience for your customers? We’ve put together our best-practice guide to help.

👉 Read the blog: https://www.callswitchone.com/blog/reseller/cut-your-call-wait-times/

25/09/2026

🏆 WE’VE WON!

We’re absolutely thrilled to have taken home Best Software Vendor – Communications at the CNA Awards 2026! 🎉

After being shortlisted for three awards alongside some brilliant names across the channel and telecoms industry, bringing this one home is a pretty special moment for the whole Nebula team.

This award is a recognition of the technology we’ve built, the people behind it, and the partners who continue to put their trust in us.

A huge thank you to the CNA team, our partners, our customers and, of course, the entire Nebula team who make this possible every day.

🥂 Best Software Vendor – Communications. CNA Awards 2026. We’ll take that!

08/09/2026

🚀 What’s next for Nebula? Hear it from the top.

With North Star 26 just around the corner, we’re putting the spotlight on Howard Stevens, CEO at Nebula.

Howard will take a look back at what’s been a huge year for Nebula, from our growth and achievements to the milestones we’ve reached together with our partners.

But more importantly, he’ll be looking ahead.

What’s next for Nebula? Where are we going? And what does the future hold for our partners?

Join us on 16 September to hear it first-hand.

📍 Events @ No 6, London
📅 Wednesday 16 September
⏰ 9:30am

👉 Register your interest today: https://sales.callswitchone.com/north-star-26-register-your-interest

25/08/2026

We’re heading to MSS London! 🚀

With just over two weeks to go, we’re excited to be joining the MSS community in London.

It’s a great opportunity to connect with partners, customers and fellow industry leaders, share what’s happening at Nebula, and have some great conversations along the way.

📍 London
📅 9 September 2026

If you’re attending, we’d love to see you there!

Want to join us? Register here: https://mss.events/snj5dqysc

21/08/2026

This Tuesday, our team came together for our Sales Summit, bringing the business together to align on priorities, share insights and look ahead to what’s next.

Our SLT took the team through each department, giving everyone a view of the plans, priorities and opportunities shaping the second half of the year.

And naturally, we had to put the team to the test… 👀

🏆 Congratulations to Howard, Darren & Inci , who took the win in our murder mystery challenge. We’ll let them decide whether it was their amazing detective skills or *a very lucky guess*. 😂

A brilliant day, plenty of energy and a team ready for a big H2.

And if you want to hear what’s next for Nebula, come and see us at North Star this September. Link in bio!

20/08/2026

🚀 A new CallSwitch One Desktop App is coming.

On 24 August, we’re launching a completely redesigned Desktop App, built to deliver a faster, cleaner and more intuitive experience.

What’s new:
✅ A modernised interface with collapsible navigation
✅ Refreshed call history and improved performance
✅ Dedicated Call Park and Voicemail tabs
✅ Separate internal and external contact directories
✅ Light, system and dark themes
✅ Improved connected headset visibility
And there’s more. 👀

For a limited time, users will also get unlimited beta access to app-based AI Call Insights, bringing transcription, summaries, action items and call recording playback directly into the App.

The Desktop App is the next step in making CallSwitch One simpler, smarter and easier to use.

Launching 24 August. 🚀

18/08/2026

Meet your North Star guest speaker: Geoff White 🎤

We’re thrilled to welcome award-winning investigative journalist and author Geoff White to North Star by Nebula on 16 September.

Known for his work with the BBC and Channel 4 News, Geoff specialises in technology, cybersecurity and organised crime, uncovering the stories behind major data breaches, digital heists and global money-laundering networks.

📍 London
📅 Wednesday 16 September 2026

Spaces are limited, register your interest here ➡️ https://sales.callswitchone.com/north-star-26-register-your-interest

17/08/2026

CallSwitch One v9.3 is now live!

We’re introducing AI Call Actions for CallSwitch One Pro, turning conversations into clear, actionable next steps.

After each call, AI identifies:
• The action that needs to be taken
• The person responsible
• The due date
• The exact point in the conversation where it was agreed

From there, actions can be added to your calendar or used to generate a drafted email, helping teams move from conversation to action without the manual follow-up.

Less admin. Fewer missed actions. More productive conversations.

AI Call Actions is included with every CallSwitch One Pro account. No additional licence required and available now.

Partners: Full release notes are available in your Partner Dashboard.

13/08/2026

Verticalisation doesn’t shrink your market. It shrinks your competition.

That’s the message from Nebula CMO Simon Blackwell in the latest Comms Dealer Channel Forecast.

For MSPs and resellers, going vertical can mean more than simply choosing a target sector. It’s about understanding your customers’ problems deeply, speaking their language and becoming a trusted voice within their industry.
The result? Stronger differentiation, deeper customer relationships and more repeatable growth.

As Simon puts it: “A niche is a findable universe.”

Read the full article in the August issue of Comms Dealer ➡️ https://heyzine.com/flip-book/c2d9bb2cf6.html /3

12/08/2026

A rare moment of alignment. 🌑

The moon. The sun. Perfectly aligned. Your communications should be too.

One platform. Endless possibilities.

Ready to be part of the alignment? Join us at our Partner Day in London on 16 September.

Register your interest ➡️ https://sales.callswitchone.com/north-star-26-register-your-interest?hs_preview=YVyCIKpT-448372190430

Address

Unit 4 Riverside Business Park
Guildford
GU14UG

Opening Hours

Monday	9am - 5:30pm
Tuesday	9am - 5:30pm
Wednesday	9am - 5:30pm
Thursday	9am - 5:30pm
Friday	9am - 5:30pm

Telephone

+443301227000

Website

https://nebulacloud.com/news/telcoswitch-rebrands-as-nebula

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