Qudini

24/04/2020

We may all be in lockdown, but that shouldn't stop brands from hosting engaging online events.

1‍) 🤸‍♀️Host an online workshop (fitness classes, cooking workshops, gardening tips)
2) 🤩Have a live discussion with an influencer (many brands are doing this through Instagram)
3) 🥳Showcase a brand new product by hosting a webinar
4) 🤯Educate your audience (e.g. teach people about all the digital services available to them)
5) 🧘‍♀️Livestream an event, from a meditation session to a fashion runway

Are there any other online event ideas brands should be using at this time? Let us know in the comments.

15/04/2020

Here's how retailers can continue to provide an exception level of service during the Coronavirus outbreak: https://bit.ly/3cqc4V3

09/04/2020

What should an in-store pick-up / click & collect service look like during Covid-19?

It should:
- Allow customers with online orders to check-in by phone, weblink, QR code etc. when they approach a store
– Let customers pre-schedule their collection times
– Provide customers with real-time wait time estimates and collection status updates
– Allow store associates to view checked-in customers, locate multiple orders at once and bring them to customers in-store, at a carpark or at your curbside.

Does your in-store pick-up / process support social distancing? Find out more here: https://bit.ly/2wqDMBD

16/03/2020

The Gen Z banking consumer wants fast service, the latest tech as well as access to store reps, phone support and are more likely to visit branches than user remote support – that's according to Qudini's latest banking survey that was featured in Retail Customer Experience! Read more here: http://bit.ly/2Wg2nU2

02/03/2020

We're still a few weeks away, but here are some of the key themes Qudini's CEO Imogen Wethered thinks will happen at

What themes will emerge at Shoptalk 2020? Qudini's CEO Imogen Wethered has a few ideas of what will take place over the four day long event.

28/02/2020

Customers are more demanding. Store operations are more intensive. Brick-and-mortar data is hard to collect.
Find out how the Retail Choreography framework can help. http://bit.ly/2PwGSdC

Qudini's solution suite is helping retailers as an indispensable Retail Choreography tool. The epicenter of knowledge for your retail organization.

27/02/2020

Headed to Shoptalk 2020 and not quite sure what you're in for? Read our pre-event guide to get the most out of in Vegas! http://bit.ly/2VtTwxY

Heading to Shoptalk 2020 in Las Vegas? Here's what to expect including the agenga, speakers to see and a little background on this year's event.

26/02/2020

Why are so many e-commerce brands now deciding to build physical stores?

Over the next five years, it’s expected that 850 digital native companies will invest in brick-and-mortar stores (Amazon Go, for instance).

What we think: the halo effect a physical store presence has on online sales is well worth the investment.

We'd love to hear some other perspectives. Let us know in the comments.

25/02/2020

On average, retailers lose 10% of footfall due to queues and wait times in-store. Here's how to create an in-store experience your customers will love:

Find out how retailers can reduce their in-store walk-out rates with this helpful guide featuring real-life examples from Samsung's stores.

24/02/2020

Very exciting news – our CEO Imogen Wethered will be presenting at Shoptalk 2020 in Las Vegas! Come hear her discuss how retailers can create powerful in-store experiences and operations.