04/09/2026
Can your phone system run on Microsoft 365?
It's likely you're already using Microsoft 365 every day (Outlook, Teams, SharePoint etc.) but most don’t realise their phone system can also be brought into that same environment.
We’ve been helping clients look at phone systems through Microsoft Teams and 365, especially where they’re already using those tools across the business.
Instead of having completely separate systems for emails, meetings, calls and internal communication, everything can work together in a way staff already understand.
It can be especially useful for businesses with people working between the office and home, or teams who are already spending most of their day in Teams.
Calls can be handled through a familiar platform, users can be set up properly and the phone system becomes part of the wider IT setup rather than something sitting separately in the background.
If your business is already using Microsoft 365, it might be worth reviewing whether your phone system should be part of that conversation too.