PT Cyber

IT Support and cyber security covering North Wales and the North West of England We cover a large area over North Wales and the North West.

Welcome to Pentre Tech IT Support

Based in Holywell, Flintshire, we offer professional IT support services . We aim to offer you hassle free support and cater for all your IT needs with excellent customer service as our main focus. Our rates are highly competitive – call us now for a quote or for more information on what we can offer. Call us for any queries or quotes:

0330 223 0674

Alternatively, use our Helpdesk to log a query.

25/02/2026

Delighted to share that PT Cyber is now a member of the British Chamber of Commerce Qatar 🇶🇦🇬🇧

After spending time in Qatar for Web Summit, it was clear that the region is serious about innovation, cybersecurity, and digital growth. The conversations we had were forward-thinking, commercially focused, and centred around resilience and compliance — exactly where we thrive.

One of the highlights of the trip was the feedback on our Cyber Compliance Portal. It received fantastic reviews from business leaders and partners, and I’m proud to say it’s now live and already supporting our existing customers.

The portal has been built to simplify cyber compliance, strengthen resilience, and give organisations clear visibility of their risk position — without the usual complexity.

Exciting times ahead as we build relationships through the Chamber and explore opportunities to support businesses operating in and between the UK and Qatar.

01/02/2026

We’re here in Qatar what’s a small IT company doing here……stay tuned

31/10/2025

For years we’ve heard “cloud‑first!” shouted from every rooftop… but the conversation is shifting 🌥️➡️☁️

A new Private Cloud Outlook 2025 report shows companies everywhere are rethinking their cloud strategies.

And the balance between public and private cloud is now front and centre.

The numbers are eye‑opening:

👀 93% of businesses say they’re now deliberately balancing a mix of public and private cloud
👀 53% plan to make private cloud their top priority for new workloads in the next three years
👀 73% are actively considering moving some workloads back from public cloud to private. And a third have already done so

Why the rethink?

🔒 Security and compliance: 92% trust private cloud more.

💰 Cost visibility: 90% say private cloud gives them clearer, more predictable costs.

🤖 AI workloads: 60% prefer private cloud for training and running AI models.

But it’s not without challenges. Many businesses admit they’re struggling with siloed IT teams and skills gaps. 80% are leaning on external help to get their cloud environments right.

Things is, there’s no one platform that does it all. It’s all about putting the right workload in the right place.

Is it time you found a blended mix that fits your business, strategically, securely, and cost‑effectively?

My team and I can help with that - get in touch.

🤔 How’s your business approaching cloud right now? Are you leaning more toward public, private, or a mix of both?

29/10/2025

Microsoft is taking Copilot on Windows 11 to a whole new level ⬆️

It’s started testing a feature that lets you share your entire desktop with Copilot. Meaning the AI can see what you see, and chat with you about it in real time.

Up until now, Copilot Vision could only look at a single app or window you chose to share.

But soon, if you enable it, Copilot will be able to view everything on your desktop at once.

Before you panic 😥 this is 100% optional.

You must deliberately enter a special mode inside the Copilot app to turn it on.

Copilot isn’t peeking at your screen in the background, and it won’t start watching without your say so.

Once enabled, here’s what it can do:

👉 Talk you through tasks as you switch between apps
👉 Offer insights on the content you’re working on
👉 Guide you step by step through a process in an unfamiliar program
👉 Even coach you aloud while you’re editing a document or working on a project

It won’t click or type for you (at least not yet). But it can highlight areas on screen and say, “Click here next,” or “Try changing this”.

Think of it as having a knowledgeable colleague looking over your shoulder… without the awkwardness.

Right now, desktop sharing for Copilot Vision is still in testing across Windows Insider Preview channels (Release Preview, Beta, Dev, and Canary). And for now, it’s only available in the US. I’m sure it won’t be long till Microsoft rolls it out more widely.

Microsoft is clearly betting big on Copilot. With features like Copilot Memory and even customisable personas (yes, you might soon be able to make yours look like Clippy 👀).

💭 What do you think? Would you be happy to share your whole desktop with an AI assistant if it could help you get things done faster?

28/10/2025

Struggling to spot the emails that really matter, amongst all the junk?

Your inbox is about to get a powerful new ally.

Find out how Outlook’s latest feature could help you cut through the noise (and save time too)…

27/10/2025

How much vital info does your website give away to hackers?

CLUE: A lot more than you think.

In just minutes, a cyber criminal can gather lots of info they need to plan an attack.

This is how they do it… and the way to protect your business.

26/10/2025

I’ve got something worrying to point out: Even trusted tools can be hijacked ⚠️

Gravity Forms, a hugely popular WordPress plugin with over a million users, was briefly compromised in what’s known as a supply chain attack.

Here’s what happened:

☠️ Attackers managed to sneak malicious files into certain manual downloads of the plugin from Gravity Forms’ own website
☠️ Those files could block updates, create hidden admin accounts, and even allow remote code ex*****on (basically, full control over a site)
☠️ The affected versions were only live for a short window in early July, but anyone who grabbed those versions manually was at risk

The good news?

• Automatic updates and installations done from inside the plugin itself were never affected
• The company, RocketGenius, acted quickly, closed off the attack method, and has already released a clean version (2.9.13)
• They’ve reached out directly to anyone who might have been exposed

But this is still an important reminder:

🔒 Even legitimate, well‑known tools can be targeted
🔒 Always keep plugins updated directly through their official update mechanisms wherever possible
🔒 If you manually download any software, double‑check you’re on the official site and confirm the version number you’re installing

Stories like this highlight how important it is to stay aware of the risks. A single compromised plugin can open the door to attackers. And that can mean stolen data, downtime, or worse.

❓Do you (or your team) ever manually install plugins? Or do you rely on automatic updates?

25/10/2025

AI isn’t some far‑off future tech anymore. It’s already reshaping how we work every day.

But new research shows that getting on board with it is proving harder than many people expected 🤖

The study paints an interesting picture:

🟪 28% of small and medium sized businesses say rising costs from not automating are already hurting them
🟪 Nearly half (47%) admit they don’t yet have the infrastructure to properly scale AI tools
🟪 And a massive 95% say they still need more training to feel confident using it

Here’s the really telling part:

👾 77% of leaders wouldn’t bet a week’s salary on their organisation’s ability to handle AI risks like data misuse…
👾 …but 72% describe themselves as AI experts.

There’s clearly enthusiasm. But also, a gap between knowing AI exists and knowing how to make it work day‑to‑day.

Right now, two‑thirds of small and medium sized businesses only use AI in very controlled environments.

Three‑quarters are still nervous about how data is managed. And many say the biggest blocker isn’t the technology at all. It’s the training.

But on the other hand, most aren’t standing still.

Three in four plan to ramp up AI investments in the next year, with huge expectations for productivity and performance boosts.

Getting on board with AI isn’t about doing everything at once. It’s about:

✨ Building up skills and confidence step by step
✨ Figuring out where AI can actually make your life easier
✨ And making sure the basics (like data security) are solid before scaling up

Are you excited by AI? Or still figuring out where it fits into your work?

24/10/2025

Scams on the internet aren’t new. But the tactics criminals use keep evolving.

And they’re catching out people and businesses every single day.

Want to hear the harsh truth? The difference between someone who falls for a scam and someone who doesn’t is often just a split second of trust in the wrong place.

Here are some of the most common scams doing the rounds right now, and what to watch for…

🎣 Phishing emails and texts:These are messages pretending to be from a bank, a supplier, or even someone you know. They’ll ask you to click a link or log in. Once you do, they steal your details.

💡 Advice: Never click links in unexpected messages. Go directly to the official website instead.

💻 Tech support cons:A caller says they’re from Microsoft or your internet provider and that your computer is infected. They ask for remote access or payment to “fix” it.

💡 Advice: Legitimate companies don’t cold call like this. Hang up and contact them directly through official numbers.

💸 “Easy money” scams:Think fake lotteries, bogus investments, or those infamous foreign prince emails. They promise big rewards if you pay a “small fee” first.

💡 Advice: If you didn’t enter a competition, you didn’t win. And anyone asking for upfront payment should set off alarm bells.

🛒 Online shopping and auction scams:Fraudsters hijack accounts with good reputations, sell fake goods, or convince you to use insecure payment methods like wire transfers.

💡 Advice: Always use trusted payment systems (like PayPal) and never ship goods before money is safely in your account.

🎭 Social media tricks:A message from a friend saying “Is this you?” or “I’m stuck abroad, please send money.” Or apps that look fun but hide malware.

💡 Advice: Verify through another channel (call or text) before acting, and research any new app before installing it.

Scammers prey on trust, urgency, and emotion. They don’t care who you are, they just want your money, your data, or access to your accounts.

🛡 The best defence? Slow down. Question everything. Educate your team. And make sure you’ve got strong security tools in place.

What’s the worst scam you’ve seen lately? Have you or your team ever had a close call?

22/10/2025

You know that Wi-Fi camera you just installed to see who’s at your business’s front door… is it possible it could present a risk to your data?

You’d be surprised. Here are the main security risks for all types of devices.

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Zone 1 , D15 FLEXSPACE
Flint
CH52JZ

Website

http://www.ptcyber.co.uk/

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