Mailock by Beyond Encryption

05/10/2026

Identity checks are now available in Mailock!

Send an ID (Identity Document), KYC (Know Your Customer) or AML (Anti-Money Laundering) check from Outlook or Mailock on the web, straight to your client's inbox.

They open the secure request and complete the guided check on their phone, with no login to create or app to install.

The results come back by secure email for you to review.

See how it works: https://eu1.hubs.ly/H0yQQpt0

* Available to Mailock Pro and Enterprise customers as a separately charged add-on, subject to approval.

30/09/2026

Banks need to keep fraudsters out. They also need to avoid locking genuine customers out with them.

In the latest episode of Regulated Digital, Kate Frankish, Non-Executive Director and Board Chair at Suits Me, joins us to discuss fraud prevention, financial inclusion and why some legitimate customers still struggle to access everyday payment accounts.

We look at where traditional risk checks can fall short, whether graded access could offer an alternative to an outright refusal, and how providers can balance strong controls with better customer outcomes.

Watch the full episode on our website.

22/09/2026

Capturing and verifying information is only part of the process. It still has to move through the pension and investment systems that need it.

18/09/2026

You've got mail! And a straightforward way to start your identity check.

Next month, we're bringing identity checks to Mailock. Your clients will be able to open the request in their inbox and follow the link to start their check securely.

Learn more: https://eu1.hubs.ly/H0yjmhk0

10/09/2026

Wrong recipient? Wrong attachment?

Mailock Message Revoke lets you close future access to a protected email after it has been sent, individually or in bulk.

It can’t undo the mistake. It can help contain it.

See how it works:
https://eu1.hubs.ly/H0y6KwR0

07/09/2026

Lowering the reading age of a letter is only one part of customer understanding.

When we spoke to James Daley, Founder and Managing Director of Fairer Finance, we asked what a firm should be able to demonstrate before claiming its communications have helped customers make informed decisions.

03/09/2026

How complete is the credit file behind a lending decision?

Kate Pender, CEO of Fair4All Finance, explains why the records held by the main credit reference agencies might not give firms a full picture of someone’s circumstances.

02/09/2026

Identity checks are coming to Mailock 👀

Soon, you’ll be able to send a request for an identity, KYC or AML check from Mailock - straight to your client's email inbox.

No need for them to install an app or create another account.

It’s designed to make those moments when you need extra confidence about who you’re dealing with feel simpler for everyone involved.

Take a look at what’s coming and register for launch updates on our website.

26/08/2026

Sent the wrong attachment? Or sent it to the wrong person?

With a standard email, the sender has limited control once the message has left the outbox.

Mailock lets senders revoke access to protected content after sending. Message tracking also helps establish whether that content has been accessed, so the team can decide what to do next.

Revocation cannot undo what somebody has already saved or seen. But it gives the sender a containment option when a sensitive communication should no longer remain available.

ICO guidance says organisations responding to a personal data breach should try to contain the incident and recover affected data where possible.

Revocation does not replace a breach-response process but it does give teams a practical control that can be used immediately.

Our knowledge-base guide explains where to find message access details and how to revoke or restore access to a message:
https://eu1.hubs.ly/H0xNPwK0

25/08/2026

A portal earns its place when customers have a reason to return.

Account history, self-service, regular transactions, and ongoing administration can all justify another login. Sending somebody one document usually doesn’t.

For a one-off statement, report, policy update, or request for evidence, the customer mainly wants to complete the task.

That doesn’t have to mean using standard email for sensitive information.

But it does mean starting from the channel the customer already uses, then adding the protection, recipient checks, secure reply route, and access record the communication demands.

Our latest article looks at where portals add genuine value, and where they become expensive wrapping paper for a single file:

Customers did not ask for another login. They asked for the document. Portals suit ongoing servicing. They are the wrong default for one-off delivery.