Cobalt

Cobalt Cobalt are experts in Voice over IP and IT support. Our team of engineers configure, manage and

Analogue lines are being retired, shifting all landlines and connected systems to digital IP-based networks.It’s not jus...
01/09/2026

Analogue lines are being retired, shifting all landlines and connected systems to digital IP-based networks.

It’s not just desktop office phones that are affected. Anything connected to an analogue line (including lift emergency phones, security alarms, door entry systems and card payment terminals) will stop working if it isn't upgraded.

Waiting until the last minute risks disruption, lost connectivity and higher migration costs as demand surges.

We’ve put together a clear breakdown of what’s changing and the key steps to take now to keep your business running seamlessly.

Read the full guide to ensure your business lines are ready here:
https://cobalt.so/news/pstn-switch-off-business-lines-no-fallback-2026

28/08/2026

Thinking about bringing AI into your business, but not sure where to start?

You might already have the answer at your fingertips. Every Microsoft 365 subscription includes a free version of Copilot, yet so many businesses have yet to see what it's about.

You don't need to jump straight into the full paid suite. Starting with the basic version for daily tasks, searching and drafting is the easiest way to get your team used to leveraging AI.

As Ian puts it: don't look for perfection, look for progression.

When different vendors manage different parts of your tech, critical tasks like patch management can easily fall through...
26/08/2026

When different vendors manage different parts of your tech, critical tasks like patch management can easily fall through the cracks. Everyone assumes someone else is checking for updates, while security alerts go unread.

A recent ICO case highlights what happens when nobody takes explicit ownership of system updates and how to make sure your business isn't left exposed.

Read the full breakdown and see what the ICO recommends for your business here: https://cobalt.so/news/ico-acro-reprimand-patching-accountability-2026

21/08/2026

Scream? Shout? Panic? A fair reaction when hit by ransomware.

But ideally, your very first move should be severing the connection. As Chris says, this means getting affected devices off the internet and local network immediately so the threat can't spread to other machines or leak data.

Once it's locked down? Step 2 is easy.

Give us a call so we can step in, clear it out and get your team back on track safely.

01392 662600

No business is immune to cyber threats, but protecting yours shouldn't feel like a full-time job. Strong defence is good...
19/08/2026

No business is immune to cyber threats, but protecting yours shouldn't feel like a full-time job. Strong defence is good business strategy, not an afterthought or a fear tactic.

Enter Cyber Essentials. This government-backed certification neutralises roughly 80% of everyday cyber risks. At Cobalt, we take it beyond basic compliance - we build a tailored, proactive safety net so you can focus on growth.

Secure your business with confidence: https://cobalt.so/cyber-security

17/08/2026

When a cyber attack hits, speed is everything. The immediate priority? Containment.

Before a threat can spread across an entire network, the compromised device needs to be isolated and locked down instantly to mitigate ongoing risk.

As Ian explains, that’s where our Security Operations Centre comes in. Operating 24/7, human-led threat monitoring ensures suspicious activity is spotted in real time, stopping attackers in their tracks before minor incidents turn into major disasters.

Give us a call if you'd like some help getting cyber secure: 01392 662600

13/08/2026

Giving out your personal mobile number to clients is a quick path to zero boundaries.

When your personal line doubles as your business line, work calls inevitably interrupt your down time. But staying accessible doesn't have to mean sacrificing your work-life balance.

Modern mobile setups allow you to run a dedicated, professional business line directly from your smartphone. As Jim explains, it comes complete with localised landline numbers, custom call routing and automated out-of-hours handling.

You keep the professional image and the flexibility, while also getting to enjoy your Friday evenings at the pub.

Give us a call to see how we can help set it up for you on 01392 662600

Business mobiles shouldn't come with rigid contracts, surprise data bills or clunky device rollouts.Whether your team ne...
11/08/2026

Business mobiles shouldn't come with rigid contracts, surprise data bills or clunky device rollouts.

Whether your team needs flexible SIM-only deals, the latest handsets or seamless mobile device management, staying connected shouldn't be a hassle.

We take the stress out of business mobile management, handling everything from tariff optimisation, to setting up roaming and pre-configuring devices so they work straight out of the box.

Single, straightforward billing, tailored data packages and direct support from a team that actually knows your business.

Find out how we keep your business connected: https://cobalt.so/business-mobile-phones

If you have a question, there's a good chance we've covered it.Cobalt Briefing provides you with the news that actually ...
06/08/2026

If you have a question, there's a good chance we've covered it.

Cobalt Briefing provides you with the news that actually affects how you run a business in the South West — the phone switch-off, cyber threats, Microsoft 365, connectivity and AI. No jargon, no scaremongering, just the useful version with a clear “so what.”

Check out the link below for the latest news on Business IT & Comms, decoded and all in one place.

https://cobalt.so/news

04/08/2026

As nominated by Hannah, Ash is up next in our hot seat.

Having just passed his 5 year milestone at Cobalt and recently stepping into his role as Sales Manager, Ash sat down to talk about everything from supporting local businesses to how AI is transforming modern phone systems.

From the benefits of call transcriptions to the shift towards mobile softphone apps, he shares some great insights into where business communication is heading next.

Of course, he couldn't leave the hot seat without nominating the next victim. And since Jake did leave us briefly before coming back, it was only right to call on him next!

Address

27 Dakota Way
Exeter
EX52GE

Opening Hours

Monday 8:30am - 5:30pm
Tuesday 8:30am - 5:30pm
Wednesday 8:30am - 5:30pm
Thursday 8:30am - 5:30pm
Friday 8:30am - 5pm

Telephone

+441392662600

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