ITChampion

16/10/2026

Great news from the IT Champion team 🎉

We're delighted to celebrate two well-deserved promotions.

⭐ Jayden Williams has been promoted to Support & Operations Engineer
⭐ Benjamin Smith has been promoted to Cloud and Infrastructure Engineer

Both have worked incredibly hard on their training, development and hands-on experience to reach this point, and we're proud to see their hard work recognised.

Jayden has also achieved a fantastic additional milestone this week by becoming an Addigy Certified Associate, adding specialist Apple device management expertise to his growing skillset.

Congratulations to both of you. Your dedication and commitment haven't gone unnoticed.

14/10/2026

Cyber Essentials as a Service

One of the challenges with Cyber Essentials is that compliance is not static.
Devices change. Software changes. Risks change.

Cyber Essentials as a Service (CEAAS) is designed to help organisations:
• Prepare for assessment
• Monitor vulnerabilities
• Maintain compliance
• Reduce compliance pressure

Because security is not something most organisations should only think about once a year. Interested in finding out more about CEAAS? Give us a call for a quick chat with one of our experts.

13/10/2026

One of the biggest frustrations we hear from businesses is: "Our account manager only calls when they're trying to sell us something."

And honestly, we get it.

If every conversation feels like it's leading to a quote, people stop taking your calls. When we built our Client Management team, we deliberately went in the opposite direction. We didn't want account managers who were measured by how much they could sell.

We wanted people whose focus was understanding the client, helping them navigate decisions and making sure they always knew who to turn to.

Because when you've got a licence question...
Or an audit coming up...
Or concerns around security...
You shouldn't have to wonder who to call.

The interesting thing?
The more genuine the relationship becomes, the better the outcomes are for everyone. Businesses don't need another salesperson. They need a trusted advisor. That's what account management should be.

Have you ever had an account manager who added real value to your business?
Or were they just another sales contact?

Organisations do not need another salesperson. They need a trusted point of contact who helps them make better decisions.

We explore what relationship-led account management should really look like in our latest blog: https://bit.ly/4hLise4

12/10/2026

**The Risk Nobody Is Talking About: Shadow AI**

An employee uploads:
• A proposal
• A contract
• Client information
• Financial data

Into a public AI tool.

They may just be trying to work faster.
But where did that information go?
Who can access it?
What controls exist?

AI can improve productivity dramatically.

Organisations still need policies, training and clear guidance around how AI should be used safely.

Read our blog,"How to Prepare SharePoint for Microsoft Copilot", to learn how to review permissions, ownership and access to organisational data before introducing AI tools into your workplace.

https://bit.ly/4eaTFgX

09/10/2026

Why Microsoft 365 Business Premium Keeps Coming Up

Many organisations use:
• Outlook
• Teams
• OneDrive
• SharePoint

Every day.

Business Premium adds security, device management and access controls that help organisations secure data wherever people work.

The biggest benefit is not technology. It's confidence.

Confidence that devices, data and people are protected appropriately.

If one of your Microsoft 365 accounts was compromised tomorrow, how much company data could be accessed?

If you're not completely sure of the answer, that conversation is probably worth having.

08/10/2026

Want better results from AI? Start with your data.
AI tools such as Microsoft Copilot can help employees find information faster and reduce manual work.

But the quality of AI responses depends on the quality of the information it can access.

Before rolling out AI, ask:
- Is your SharePoint content up to date?
- Can employees easily find information today?
- Are permissions properly controlled?
- Do you know who owns key content?
- Is sensitive information protected?

A few improvements now could help you reduce risk, improve information quality and get greater value from your Microsoft 365 investment

📖 https://bit.ly/4y4tIqM

06/10/2026

**43% of UK businesses reported a cyber security breach or attack in the last 12 months.** Source: Cyber security breaches survey 2025/2026

Most people assume cyber attacks are highly technical.
The reality is often much simpler.

A convincing email.
A login page.
A request that appears legitimate.

Business Email Compromise remains one of the biggest threats facing organisations using Microsoft 365.

Good cyber security starts with understanding where your risks actually sit. It does not start with panic.

Read how to strengthen your cyber seecurity using your Microsoft 365 investment in our blog.

Find out why strong cyber security for UK SMEs starts with Microsoft 365, Business Email Compromise awareness, Cyber Essentials readiness and the right IT Partner.

01/10/2026

The IT Champion team is packing up the banners and heading back to Riviera Connect.

This October marks our third year at the event, and we're looking forward to another day of conversations, connections, and meeting organisations from across the South West.

Whether you're looking for IT support, cyber security advice, Microsoft expertise, or want to swap business stories, come and say hello.

See you there.
https://hubs.ly/Q04xlt7R0

30/09/2026

The Difference Between IT Support and IT Partnership. Most IT providers will tell you they offer account management.

What organisations actually need is someone who understands how they work, knows their priorities and can help them plan what comes next.

That is why every Support+ client at IT Champion has a dedicated Client Manager.

Not a salesperson. Not another help desk queue.

A real person who knows your organisation and can help with everything from licence reviews and audits to technology planning and security conversations.

Because great IT support should not begin only when something breaks. It should start long before that.

Read why effective account management is the missing piece in Managed IT Support: https://hubs.ly/Q04xfPYq0

28/09/2026

Cyber security does not always need to start with a complicated conversation.
For many growing organisations, a sensible first step is simply understanding how secure their Microsoft 365 setup really is.

· Are the right licences in place?
· Are useful security features being used properly?
· Are devices set up securely?
· Can company data be protected if a laptop or mobile phone is lost?
· Is the organisation moving towards Cyber Essentials and unsure what needs to happen next?

These are the types of questions we help clients work through.

At IT Champion, we believe cyber security should be practical, understandable and connected to how your organisation actually works.

If you already use Microsoft 365, you may already have access to tools that can help strengthen your security. The important part is knowing what is available, what is configured and what still needs attention.

If you would like a clear conversation about improving cyber security using the tools your team already relies on, book a Remote Cyber Security Discovery.

https://hubs.ly/Q04xfRbR0