14/05/2026
How quick are you to trust a new service?
The BBC just reported the most powerful tech brands in finance (and beyond, hello Duolingo 🦉) are starting to look a little less serious
Should fintech be paying attention?
You could develop a mascot for differentiation, push a new cutie for ‘emotional connection’, but only if being less serious makes sense
I remember in one of my fintech event roles, our styling year on year would be wacky, and almost random - but it worked because it became super worthwhile to share on socials for attendees
Since, the brand has aligned closer to more natural ’tech’ theming.
I’d be curious to learn if this has impacted experience + organic social sharing events. Are the fun-tech vibes off, or has it gone unnoticed with the audience? 🤔
I know myself, some of these little mascots irritate me if i’m navigating a platform for the first time. Do you remember what a pest ‘clippy’ was? Leave me alone 🤣