The Health Informatics Service

The Health Informatics Service The Health Informatics Service (THIS) provides innovative IT solutions to Health, Social Care, Socia Let’s make THIS work for you!

The Health Informatics Service is a large well-established organisation hosted by the Calderdale and Huddersfield NHS Foundation Trust. We are a mature IM&T provider employing over 240 members of staff, who currently provide services and solutions to over 40 separate organisations throughout the UK. We offer a comprehensive range of IM&T services including many specialist products only found in a shared service of this type. Many of our customers utilise the full product range while others select specific products according to their needs. We have a wide range of proven, professional services available to health, social care, social enterprise and third sector organisations across the UK.

The NHS faces growing demand, limited resources and increasingly complex care pathways.Digital transformation isn't simp...
29/07/2026

The NHS faces growing demand, limited resources and increasingly complex care pathways.

Digital transformation isn't simply about introducing new technology – it's about improving outcomes for patients, supporting staff and building a more sustainable healthcare system.

Key benefits include:

✔ Better patient care – faster access to records and more joined-up services

✔ Greater efficiency – reducing administrative burden and optimising resources

✔ Data-driven decision making – using insights to improve planning and population health

✔ Innovation readiness – creating the foundations for AI, RPA and emerging technologies

Digital transformation is helping to build a connected, resilient NHS that is equipped for both today's challenges and tomorrow's opportunities.

Learn more:
https://www.this.nhs.uk/home

What does a fully integrated digital service look like?In a recent partnership, we combined:✔ Infrastructure modernisati...
28/07/2026

What does a fully integrated digital service look like?

In a recent partnership, we combined:
✔ Infrastructure modernisation
✔ Data and reporting expertise
✔ Programme delivery support

The result:
🔹 Faster access to patient information
🔹 Improved system reliability
🔹 Greater operational efficiency

This is the value of end-to-end delivery – moving beyond siloed solutions to achieve meaningful outcomes.

Find out more about our approach:
https://www.this.nhs.uk/home

At THIS, we're proud of the difference our teams make behind the scenes.Recently, one team identified that a specific gr...
27/07/2026

At THIS, we're proud of the difference our teams make behind the scenes.

Recently, one team identified that a specific group of users had been assigned incorrect licences. A simple adjustment released a significant number of licences back into circulation.

The result?
✔ Reduced delays
✔ Improved service delivery
✔ SLA targets achieved
✔ A stronger sense of pride and accomplishment across the team

Continuous improvement doesn't always require major change – sometimes, small actions have a big impact.

23/07/2026

Healthcare professionals want to spend their time caring for patients – not navigating inefficient processes.

Yet many teams continue to face challenges such as:
📋 Duplicate data entry
📞 Time-consuming administrative tasks
🔍 Searching across multiple systems for information
⏳ Delays caused by disconnected workflows

These pressures can impact staff experience, productivity and, ultimately, patient care.

Digital transformation isn't about adding more technology for technology's sake. It's about creating simpler, smarter ways of working that give healthcare professionals more time to focus on what matters most: delivering high-quality care.

At THIS, we work with organisations to identify these pain points and implement digital solutions that improve efficiency, enhance user experience and support better patient outcomes.

What administrative challenge would you most like to solve in your organisation?

Digital pathology is transforming the way pathology services operate, helping healthcare organisations improve efficienc...
22/07/2026

Digital pathology is transforming the way pathology services operate, helping healthcare organisations improve efficiency, collaboration and patient care.

By replacing traditional glass slides with high-resolution digital images, clinicians can:
🔬 Access cases remotely and securely
🤝 Collaborate more easily with specialist colleagues
⏱️ Reduce turnaround times for diagnoses
📈 Improve workflow management and reporting
💡 Support innovation, including the future use of AI-assisted diagnostics

As demand on pathology services continues to grow, digital solutions can help build more resilient and responsive services for both patients and healthcare professionals.

At The Health Informatics Service (THIS), we're committed to supporting the digital transformation of healthcare through secure, innovative technologies that enable better outcomes.

What if clinicians could spend less time typing and more time caring?Voice technology and AI are changing how healthcare...
21/07/2026

What if clinicians could spend less time typing and more time caring?

Voice technology and AI are changing how healthcare professionals interact with digital systems, making workflows faster and documentation simpler.

These technologies are helping organisations:
🗣️ Reduce administrative burden
💻 Streamline clinical documentation
💡 Improve accuracy and support staff wellbeing

The future of healthcare may sound a little different.

Managing healthcare data isn't just a technical challenge – it's a responsibility.Healthcare organisations must balance ...
20/07/2026

Managing healthcare data isn't just a technical challenge – it's a responsibility.

Healthcare organisations must balance operational efficiency with the need to protect sensitive patient information and meet stringent regulatory requirements.

Robust data management strategies help organisations:
✅ Enhance data security
✅ Streamline workflows
✅ Maintain compliance
✅ Protect patient trust

At THIS, we support organisations in implementing secure, resilient and future-ready infrastructure.

Learn more:
https://www.this.nhs.uk/our-services/it-operational-support-services/data-centre-support-and-infrastructure

Still relying on handwritten controlled drug registers?eCDR-PRO is transforming controlled drug management by eliminatin...
16/07/2026

Still relying on handwritten controlled drug registers?

eCDR-PRO is transforming controlled drug management by eliminating handwriting errors and streamlining processes across healthcare settings.

With eCDR-PRO, organisations can:
✅ Remove handwriting errors from CD registers
✅ Monitor stock levels in real time
✅ Improve stock management during shortages
✅ Save up to 1,400 nursing hours each year
✅ Reduce unnecessary pharmacy trips

The system provides complete visibility of controlled drug stock across wards, theatres and pharmacy departments.

Discover how eCDR-PRO is supporting safer, more efficient medicines management:
https://www.this.nhs.uk/insights/article/electronic-controlled-drugs-register-development

Our Access Management Unit and NHS email team support around 12 organisations, alongside GP practices across Calderdale,...
15/07/2026

Our Access Management Unit and NHS email team support around 12 organisations, alongside GP practices across Calderdale, Kirklees, Wakefield and Bradford.

We also provide support to NHS Trusts, hospices, prison services, social enterprises and other partner organisations.

The service focuses on ensuring staff have timely access to the systems they need, including email accounts and relevant clinical applications such as:
• Microsoft Office 365
• SystmOne
• EMIS
• Nervecentre
• Agfa
• eCDR
• Imprivata
• EPR
• ICE
• PAS and PAS Web

Effective access management helps staff get started quickly and deliver care efficiently.

The SDEC Module gives A&E teams a clearer overview of available Same Day Emergency Care services, helping clinicians qui...
14/07/2026

The SDEC Module gives A&E teams a clearer overview of available Same Day Emergency Care services, helping clinicians quickly identify the most appropriate pathway for patients.

By improving visibility across SDEC departments, staff can make more informed decisions, reduce delays and support better patient flow.

The right information, at the right time, can make all the difference.

Learn more: https://www.this.nhs.uk/insights/article/same-day-emergency-care-digital-solution

Address

Unit 13, Ainley Bottom, Ainleys Industrial Estate
Elland
HX59JP

Opening Hours

Monday 8am - 6pm
Tuesday 8am - 6pm
Wednesday 8am - 6pm
Thursday 8am - 6pm
Friday 8am - 6pm

Telephone

01484 355420

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