WelcoMe Community

30/05/2026

The Scottish Powerchair Football Association Cup Final weekend and our very own Lothian Wolves Powerchair Football Club are seriously up for it..

They’ve done it before and they can do it again..

🐺 GO WOLVES 🐺

ARRUUUUUU

A superb picture of Tyler, Peter, Kieran and Jamie. Dressed in their wolf print shirts with WelcoMe across the chest.
One pack one goal no limits.
Passion, Determination, Together
WE ARE LOTHIAN WOLVES.

29/05/2026

The Scottish Parliament are providing WelcoMe to your MSP Constituency office.
.if you want them to have it.

Option 1. Follow the link and add your MSP’s name and improve their ability to engage with disabled constituents.

Option 2. Ignore this post and make a mental note to complain strongly that governments ignore the needs of disabled people at the next election.

Obviously we need your help.

Please follow the link and add your MSP. Together we can make a difference.

Thank you.

https://www.wel-co.me/ask-your-venue

Please comment whether your following option 1 or option 2.

Pre-written email templates for disabled WelcoMe members to ask any venue — transport, retail, healthcare, hospitality, or your MP — to join WelcoMe. Pick a type, add your details, and send.

28/05/2026

Are you disabled?

Would you like to make a difference?

Would you like a particular venue or destination to offer you WelcoMe?

We’ve made it incredibly easy for you through our new request a venue page.

Click on the link in the comments and be a part of a very real solution actively making the difference you need to see in your world.

26/05/2026

Hi Everyone.

We have always had a "request a venue" page where people could tell us where they wanted WelcoMe next. The request came to us and we then contacted the venue on your behalf.

We now have a request a venue page where all you need to do is put in a couple of details and it generates an email to the venue directly from you.

This is so much more POWERFUL and ensures that destinations take the request seriously as it came directly from a person wanting them to improve their service.

Check it out and give us any feedback.

Bring on the customer led customer service revolution.

Pre-written email templates for disabled WelcoMe members to ask any venue — transport, retail, healthcare, hospitality, or your MP — to join WelcoMe. Pick a type, add your details, and send.

09/05/2026

Happy days. You can now add your dietary requirements and food allergies to WelcoMe.

This starts the conversation you can continue when you arrive.

Those who already have a “Key” can just go into their profile and update it. If you don’t have a “Key” yet, you can set it up at key.wel-co.me.
.and remember, it’s FREE forever.

Picture of a young man speaking to a lady at a table in a cafe. He is holding a tablet and discussing her order.

05/05/2026

So, here’s a thing..
Today we launched WelcoMe in the United States.
Would you like to know more?

Picture of the American flag with New York in the background.

01/05/2026

Phew... I can finally let the cat (or should I say nCAT?) out of the bag! 🐈

For a few weeks now, I’ve been sitting on some truly awesome news: WelcoMe - Inclusive Customer Service has been chosen as one of 16 companies by national centre for accessible transport (ncat) and Connected Places Catapult to scale our solutions!

Our mission? To remove transport barriers and deliver a more accessible system for everyone.

Why are me Allan and David so excited about this?

The goal of this project isn’t just to research problems, it’s about actually delivering solutions into real-world settings. Each innovator receives a grant and expert support to test solutions, with opportunities for larger-scale trials. Most importantly, the program places disabled people at its heart, ensuring lived experience is the core driver of everything we build.

A massive thank you for this opportunity, and a huge shout-out to Allan for doing the heavy lifting to get us to this point.

Let’s get to work! 🚀



A picture of the catapult logo the welcome logo and the NCAT logo as well as as a banner picture of the companies involved in the project.

29/04/2026

Howdy folks. Big ask..

WelcoMe has made its way into the top 150 retail tech companies IN THE WORLD.. it’s now a public vote to make the top 100.

How much would we love to be able to say we’d achieved it by representing disability rights in retail.

Follow this link and give WelcoMe a vote.. PLEASE.

Thank you so much.

Gavin, Allan and David.

In partnership with 3D Cloud, RTIH is pleased to announce the launch of its first ever Retail Technology Hot 100 list. We have scoured the global retail technology world to bring you the hottest companies whose solutions and systems are helping drive the retail sector forward. RTIH has drawn up a li

14/04/2026

“I’m not going to pretend this is easy.. it isn’t.
But progress is being made
Gavin”

We are building a truly remarkable solution that is gaining more and more traction.. and we’ve done it with limited resources and your support.

With version 2 just around the corner here is Gavin explaining exactly why and how WelcoMe is empowering both disabled people and service teams across the country and changing how staff training is delivered for ever.

Check Allan Russell and Gavin A Neate chatting about version 2 on RNIB Connect Radio

RNIB Silverstone Museum

The annual spending power of people with disabilities in the UK, Purple Pound, is worth Billions of pounds but service providers could be missing out on their share, if their customer service fails them at the starting line.

13/04/2026

Get ready for an extra special episode of the famous with Ciara Lawrence and Gavin Neate.
Laugh smile and cry as the intrepid duo go where no podcast has gone before.

Hope you have as much fun as us.

https://open.spotify.com/episode/5WvX8hTiXeba9COzmF9QIy?si=O5FFG8LNTzOzDuU8Ds-D8Q

Ciara's Pink Sparkle Podcast! · Episode