What are the opening hours?

Monday 9am - 5:30pm Tuesday 9am - 5:30pm Wednesday 9am - 5:30pm Thursday 9am - 5:30pm Friday 9am - 5:30pm

Glitch IT

Glitch IT is a Managed Service Provider and IT Support company serving SME businesses in Bournemouth

06/05/2026

🎉 We’re now DrayTek Certified Network Administrators (DCNAs)

We’re proud to share that our team has achieved DrayTek Certified Network Administrator certification, further strengthening our ability to design, deploy and support secure, high performance networks for our customers.

This certification validates our expertise across:
• Business grade routers for secure, resilient internet connectivity
• Managed Wi Fi solutions built for performance, coverage and reliability
• Professional networking designed for modern, internet-heavy workloads

What this means for our customers:
✅ Professionally designed and resilient networks
✅ High performance and stability
✅ Security built in from the edge
✅ Knowledgeable and experienced support from certified engineers

Most importantly, it provides reassurance that your network infrastructure is being delivered and supported by a team with deep, proven knowledge of the DrayTek platform.

If you’re considering a network refresh, Wi Fi upgrade or want to improve reliability and security, we’d love to talk.

14/04/2026

Is your business exposed on the dark web?

Let's find out.

Our new Monitoring service helps secure your business against the hidden dangers of the dark web through actionable monitoring and instant breach alerts.

Download our Dark Web Guide: https://www.glitch.services/guidetothedarkweb

07/05/2025

Our 6m banner is up on the slope at Snowtrax Alpine Activity Centre where we proudly sponsor the Winter Slalom Series ski races!

We had a great morning skiing and enjoying a "working" lunch at Snowtrax' Alpine Pub 🙂

Huge thanks to Karl at Pro Signs - 01202 801602 in Christchurch for producing our banner.

www.snowtrax.eu

11/04/2025

🎉 Celebrating 10 Years of Glitch IT! 🎉

We are thrilled to mark a decade of excellence in modern IT services and customer satisfaction. Since our founding in 2015, Glitch IT has been dedicated to helping small businesses access industry-leading IT services, just like the big players do, but on a scalable and affordable basis.

We’re proud that our journey has been marked by 100% customer retention and glowing customer reviews. As we look to the future we’re excited about the possibilities that lie ahead. We remain committed to being agile and innovative and to continuing to deliver modern IT solutions that drive success for our clients.

Thank you to everyone who has been part of our journey so far. Your support and trust has been invaluable and is deeply appreciated. Here’s to another 10 years and more!

If you’d like to know more please read our article in this month’s Dorset Chamber Dorset Business Focus magazine: https://issuu.com/mags4dorset/docs/dorset_business_focus_q1_april_2025/24

05/03/2025

🎉 We have a new team member 🎉

We’re delighted to welcome our new IT helpdesk engineer Rob to the team at Glitch IT.

Rob brings a wealth of IT experience to the role and will be key in helping us achieve our growth plans over the coming year.

If you’ve called our Helpdesk recently you may have already spoken with Rob! He’s known for his friendly and approachable demeanour, always ready to lend a helping hand and provide guidance. Rob's expertise in modernising IT infrastructure, combined with his commitment to staying ahead of technological advancements, ensures our clients will continue to receive the most efficient and personable IT support around.

Welcome to the team Rob!

03/03/2025

We're proud to sponsor the Winter Slalom Series races this year at Snowtrax – our local Alpine Activity Centre, dry slope, ski store and Alpine Pub.

The Winter Slalom Series is open to members of Snowtrax Alpine Rockets and Race Squad clubs for under 16s, and is a great way for kids (and their parents!) to compete year-round against themselves and each other on a cutting-edge dry slope surface.

We had a great time on Sunday competing in the races and soaking up the alpine vibes. The branded racing bibs look great too!

https://www.snowtrax.eu/

09/01/2025

📣 We're hiring! 📣

Do you have excellent computer and interpersonal skills and want a flexible and interesting part-time role helping businesses succeed with modern and effective IT? We have an exciting opportunity to join our growing IT Support business in a key role as an IT Helpdesk Engineer.

As a member of our team you’ll provide our business customers with IT support by phone, email and remote desktop, manage cloud services which include Microsoft 365, email, cybersecurity and backup, and set up and manage computers and networks both remotely and sometimes on-site. You’ll be responsible for taking ownership of IT support cases and seeing them through from enquiry to completion.

We’re looking for a proactive individual who is proficient in Windows with a keen interest in IT and has excellent attention to detail. Experience in diagnosing and resolving IT issues is highly desirable but not essential as training and mentoring will be provided. You must be within commutable distance of Bournemouth and have your own transport and a full UK driving licence as occasional visits to local customer sites will be required.

At Glitch IT we pride ourselves on the highest quality of work and a personable service, having not lost a customer in our 10 years of operation and consistently achieving 5-star ratings in our Google reviews. Working with us you’ll have the opportunity to be part of a growing business and to develop a broad range of business-related IT skills.

More info: www.glitch.services/careers

To apply please send your CV and a short covering letter explaining how you think you would be suitable for the role to [email protected]. Closing date is Friday 24th January.

15/01/2024

Transform your employees into your first line of cyber defence with our new Human Risk Management managed service powered by usecure.

Human Risk Management (HRM) is the new class of user-focused security that offers personalised security awareness training programmes, periodic phishing simulation campaigns, simplified policy management and ongoing dark web monitoring - completely managed for you.

Whether it's sharing passwords with colleagues, emailing sensitive data to the wrong recipients or falling victim to phishing attacks, employees can be seen as the “weakest link” in your cyber security.

That's why it's vital to understand where the human vulnerabilities exist within your business and to train staff regularly to reduce the risk of a data breach, litigation or damage to your business's reputation.

KEY FEATURES:

Security Awareness Training:
Assess each employee's security knowledge gaps and automate regular training courses that tackle their unique risk areas.

Simulated Phishing:
Automate periodic phishing simulations that assess your employees' ongoing risk to a range of attack techniques.

Dark Web Monitoring:
Detect when stolen user credentials are found on the dark web that could be used to launch targeted phishing attacks.

Policy Management:
Keep employees well-versed on security processes with easy policy management and trackable eSignatures.

Learn more, and understand the current employee security posture in your business with our free one-page report: www.glitch.services/blog/usecure-human-risk-management

01/12/2023

Decisions decisions...

What to take to a client meeting: The Air M1 or the brilliant 9440.

Both? 😀

27/04/2023

Replacing a faulty OEM PSU (power supply unit) in our client's PC with a nice new CORSAIR PSU.

The faulty PSU will be sent for tech .

Address

Suite 114 SmartBase, Target Road, Aviation Park West, Christchurch
Dorset
BH236NW

Opening Hours

Monday	9am - 5:30pm
Tuesday	9am - 5:30pm
Wednesday	9am - 5:30pm
Thursday	9am - 5:30pm
Friday	9am - 5:30pm

Website

https://www.glitch.services/

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