16/05/2025
Some customer with SKY Q are reporting boxes shutting down last night and still not working.
Sky have confirmed a technical issue and are asking customer to unplug for 30 seconds and then plug boxes back in.
Message from Sky website below.
“We are aware of some technical issues overnight that led to Sky Q boxes to go into standby mode. Our technical support teams investigated and resolved this. If your sky Q box is still stuck in standby please switch off your Sky Q box at the power socket for 30 seconds and back on again which will restore service. We’re sorry for any inconvenience caused.”