24/09/2026
We’re looking for an experienced Service Delivery Manager to join our team in Chippenham ↗️
This is an important hire for us and a fantastic opportunity for someone to take real ownership of how we deliver our technical services and support our clients.
The role sits at the heart of our Technical Services team. You’ll oversee the day-to-day running of our support desk, coordinate technical projects and client onboardings, manage priorities and escalations, and work closely with our engineers to ensure we consistently deliver an excellent client experience.
We’re looking for someone who understands the MSP environment and, more importantly, understands what great service delivery looks like.
You don’t need to be the most technical person in the room, but you do need to be organised, proactive, commercially aware and brilliant with people. You’ll be comfortable taking ownership, making decisions and keeping things moving in a busy, fast-paced environment.
As we grow, this person will have a genuine opportunity to help shape our Technical Services function. We want someone who will challenge us, improve our processes and help us continually raise the standard of service we provide.
📍 Chippenham, Wiltshire
💼 Full-time
🖥️ MSP experience preferred
📈 Real opportunity to make an impact and grow with us
If you’re currently working within an MSP or IT service environment and you’re ready for your next challenge, we’d love to hear from you.
View the full role and apply here 👇
https://elevate-cloud.co.uk/careers/service-delivery-manager
Know someone who would be a great fit? Please tag them below or send this their way. 🙌