21/08/2026
⚠️ **DISAPPOINTING EXPERIENCE WITH NATIONAL TOOL HIRE**
We paid for scaffolding to be delivered on Monday. It never arrived, so we contacted National Tool Hire at 4pm that day to chase it which they have a record of-
We’re now being told the supplier apparently "attempted delivery" but couldn't contact us, NO RPOOF HAS BEEN PROVIDED and we received no notification, phone call or email of an attempted delivery on the day.
We’ve now been told we need to pay a further **£30 admin fee plus a supplier charge** to reschedule a delivery that we have already paid for.
We’re currently trying to get this resolved directly, but it’s extremely frustrating to be chasing a refund for a service that was never provided.
Please share this post and tag NTH, THIS SHOULD ABSOLUTLY NOT BE ALLOWED -
Thank you all for your help.
