12/08/2026
⚠️ Broadband Service Update⚠️
We've received a further update regarding today's broadband outage affecting the local area.
An update from Openreach shows that Incident 1 now has the same estimated resolution time as Incident 2, with both incidents currently carrying a target completion time of 7:00pm on 14/08/26.
There is some encouraging news, however. Over the past hour, we've seen a number of customers with higher-priority circuits come back online. While we haven't received official confirmation of the repair strategy, it appears engineers may be restoring services in stages as repair works progress.
Our expectation is that Openreach teams are working through the affected network as quickly as possible, carrying out repairs and restoring services incrementally rather than all at once.
✅ If your connection is currently down, don't assume you'll remain offline until the published completion time. We are already seeing some services restored and hope that trend continues throughout the day as engineers work through the affected infrastructure.
We know many homes and businesses are affected, and we appreciate your patience while Openreach continue their work. We'll keep monitoring the situation and share any significant updates as they become available.
The Ahead4 Team
